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[closed] WordPress (3.4) stopped sending email notifications when somebody comments (17 posts)

  1. BonusNinja
    Member
    Posted 2 years ago #

    Hi :)

    I've recently updated to WordPress 3.4 and all of a sudden I don't get email notifications when somebody posts a comment om my blog(s).

    I haven't changed any settings - email address is still the same - and notifications aren't showing up in my email's spam folder either. I've also tried deactivating all plugins ... doesn't help.

    On one of my sites I'm not even using Akismet. On another site where I'm using Akismet all comments (even comments from my friends who has commented before) are all of a sudden marked as spam!

    Any thoughts on this?

    I've never had this problem before. I'm pretty sure it has something to do with 3.4.

  2. Thomas Clausen
    Member
    Posted 2 years ago #

    I've got this issue as well. And I've tried deactivating all plugins, and reinstalling WordPress without it being resolved.

    Maybe related: http://core.trac.wordpress.org/ticket/20970

  3. technoc
    Member
    Posted 2 years ago #

    I'm also experiencing this problem.

  4. Thomas Clausen
    Member
    Posted 2 years ago #

    This fixes the problem: http://core.trac.wordpress.org/ticket/20970

    The case is, that my webhost run safemode on and a php version before 5.3.0 I guess. But when changing the two lines here: http://core.trac.wordpress.org/attachment/ticket/20970/20970.patch the problem is fixed. I gather a lot of other users will experience this until they upgrade to WordPress 3.4.1 if they also run safemode on and an earlier php version.

  5. c.barca
    Member
    Posted 2 years ago #

    I confirm the fix work fine, thank's.

  6. johnrmath
    Member
    Posted 2 years ago #

    Can someone tell me how and where to install the patch described above. I am having the same problems with my email. Thank you.

  7. isaacclodfelter
    Member
    Posted 2 years ago #

    I would also like to know how to apply the patch. I assume you paste the code somewhere?

    Edit:
    I used this fix successfully
    http://core.trac.wordpress.org/attachment/ticket/20970/20970.patch

    It started on line 671 of my class-phpmailer.php.

  8. rossagrant
    Member
    Posted 2 years ago #

    Hi guys, I have a similar issue, but it only affects comments left by ALREADY APPROVED AUTHORS.

    So say for instance a new comment is made by someone who has never left a comment, then I get an email to approve it.

    I have my settings to then let those with one approved comment, post more comments and they won't need moderating.

    When someone then goes onto to leave another comment I DON'T get the notification.

    I have the box ticked to email me whenever anyone leaves a comment, as well as when a comment needs moderating.

    Only happened since WP 3.4.

    I don't have Safe Mode on and all other emails that are sent using PHP Mailer seem just fine.

    Any ideas?

  9. rossagrant
    Member
    Posted 2 years ago #

    Hahaha, I think this was actually me getting mixed up.

    The blog post that I wasn't receiving notifications on wasn't written by me as the admin.

    It was actually submitted by another member of my site. THEY have been receiving the notifications instead of me as the admin.

    I only receive mail for the comments that need approval.

    Is this the desired behaviour?

    Shouldn't admins get notifications of ALL comments?

  10. Toby
    Member
    Posted 2 years ago #

    Please be sure to disable WP-Mail-SMTP Version 0.9.1 !

    Indeed Contactform 7 (and mail) works with the patch, although some email addresses won't be received while the message is green and says "Your message was sent successfully. Thanks." Something like (info@domain.com) < mailserver running on Google Apps.
    If the address is changed to info@another-domain.com it suddenly works.

    For people who are new to code editing, please get TextWrangler (or something like dreamweaver) and search for line 763 & 769. Replace the red lines with the green part of https://core.trac.wordpress.org/attachment/ticket/20970/20970.patch (always first BACKUP!)

  11. brilang
    Member
    Posted 1 year ago #

    I am also having the problem of not getting a comment notification. I have recently moved the blog from one web host to another.

    I have run php_info and safe mode is off.

    Anyone else encounter this problem and find a solution??

  12. TraciBunkers
    Member
    Posted 1 year ago #

    I just tried making the edited listed in the patch, and it didn't fix it for me. I was getting notifications just fine, and then they stopped coming several days ago.

  13. honestmom
    Member
    Posted 1 year ago #

    I am having the same issue. Had no idea people were commenting on my post today. Last comment I received was on 10/12/12. So frustrating! Help, please!

  14. Marina Zurkow
    Member
    Posted 1 year ago #

    I have multiple authors, no one- not even me the admin gets a notification if a comment is left. I'm going crazy, and no one has been able to suggest a fix. I am up to date running wp 3.4.2, and have tried various plug ins as well.

  15. nemoprofeta
    Member
    Posted 1 year ago #

    I am using Disqus, so I get notifications for my posts.
    Recently I added a new author (as contributor) and he told he didn't receive notifications.
    Previously, other authors did not have this problem and I was already using Disqus. Does the patch also apply to my case?

  16. realtoradams
    Member
    Posted 1 year ago #

    I am using Contact 7 ver 3.3.2 now the email response function does not work. HELP I am losing business! http://www.azroofingworks.com and
    http://azroofingworks.com/contact-us/

  17. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    @realtoradams - this is an old and therefore irrelevant thread. Per the forum rules, please start your own thread and it if is a Contact 7 question, post via the plugin's page.

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