WordPress.org

Ready to get started?Download WordPress

Forums

WordPress 3.3 Media Uploader - tried everything still not working (39 posts)

  1. iamronen
    Member
    Posted 2 years ago #

    The problem began with upgrade to 3.3 and continues after upgrade to 3.3.1

    Media upload screen comes up - still old design (not the new drag and drop interface) clicking "Select" in flash uploader is unresponsive. Clicking "Browser Uploader" is also completely unresponsive.

    I've tried everything on the master list: flushed cache in 2 browsers, deactivated all plugins, twenty-eleven theme and a manual upgrade ... nothing helps.

    I don't know of this has anything to do with the problem but Firebug net view shows a recurring 404 error in accessing:
    http://iamronen.com/wp-admin/dashboard.css?version=3.3.1

    HUGELY frustrating.

  2. Luca Hammer
    Member
    Posted 2 years ago #

    Does the uploader work on other instances? If you have none, try it at wordpress.com

  3. iamronen
    Member
    Posted 2 years ago #

    I have other WordPress websites that do work in both browsers ... though there is inconsistent behavior - sometimes (rarely!) I get the new uploader other times the older one which works fine.

    working on Ubuntu with Firefox & Opera

  4. stoppre
    Member
    Posted 2 years ago #

    I am having this same problem. I run multiple sites and only have the problem on one. When I hit add new it shows the old page and hitting the "select" button or "browser upload" button do nothing. I am noticing that it is adding a "#" to the end of some of the URL's associated with the media uploader. Which is strange...

  5. noje
    Member
    Posted 2 years ago #

    Same problem for me. Is there anyone with a solid solution. I don't want to make a complete re-install and i don't want to downgrade. Since this is a common issue there must be a better solution.

    Noje

  6. Matthias Pabst
    Member
    Posted 2 years ago #

    Since upgrading to 3.3.1 (EN) I also notice the 404 errors for "/wp-admin/dashboard.css?version=3.3.1" when viewing any admin page.

    Anyone else?

  7. MSemlali
    Member
    Posted 2 years ago #

    I'm having the same problem

  8. vi.mo@seznam.cz
    Member
    Posted 2 years ago #

    I had with wordpress 3.3.1. the same problem. I solved it by creating a directory (uploads) in the root directory. Then I was in administration> settings> media box turned Store uploads in this folder for uploads (or folder name that you create). Now I can send pictures via the media manager.

  9. kmessinger
    Volunteer Moderator
    Posted 2 years ago #

    99% of any errors on the backside of wp, like missing buttons, problems uploading etc. are caused by javascript errors.

    Try
    -deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Also remember to deactivate any plugins in the mu-plugins folder if you have one. The easiest way is to rename that folder to mu-plugins-old.

    - switching to the Twenty Eleven theme to rule out any theme-specific problems. If you can't log in to change themes, you can remove the theme folders via FTP so the only one is twentyeleven. That will force your site to use it.

  10. iamronen
    Member
    Posted 2 years ago #

    well this looks like its in the 1% category.

    I disabled ALL my plugins AND switched to TwentyEleven and it still didn't work.

    I've done a manual upgrade ... still didn't work

    Cleared cache numerous times in the process ....

    Even downgraded to 3.2.1 and still Flash loader doesn't work:
    http://wordpress.org/support/topic/reverted-to-321-media-flash-uploader-still-not-working?replies=2

    all this for some lame drag&drop gadget that no one needs

  11. kmessinger
    Volunteer Moderator
    Posted 2 years ago #

    Is your java current? http://www.java.com/en/download/installed.jsp

    Do you have the most current version of flash?

    Some errors here, http://validator.w3.org/check?verbose=1&uri=http%3a%2f%2fiamronen.com%2f

    Did you upload files to the server in binary mode? Some report ascii is better.

    though there is inconsistent behavior

    Yep that makes it hard to find.

    all this for some lame drag&drop gadget that no one needs

    You shouldn't have to use this if you don't want too.

  12. iamronen
    Member
    Posted 2 years ago #

    Java 6 Update 23 (running on Ubuntu 64 bit)

    I have other websites (on the same server) that are running fine (from the same desktop environment).

    I don't know in what mode I uploaded the files ... loaded and expanded the compressed file via a web interface on my server (have been doing so for a few years without a problem).

    True ... I shouldn't have to use it ... and it shouldn't break ALL media upload capabilities too ... yet here we are :)

  13. mnallen
    Member
    Posted 2 years ago #

    I had the same problem. I guess I'm in the 99% though. I disabled all my plugins and my uploader started working magically.

    After re-enabling them one by one, I found out the culprits were:
    - "Flickr Photo Post" version 1.2.3 by Michael Jentsch
    - "Use Google Library Javascript" version 0.9 by clearskys.net

    Just in case anybody else happens to have those two installed.

    Good luck! And thanks for the help, everybody!

  14. enteratedemiboca
    Member
    Posted 2 years ago #

    I lost the "add images" simbol and have a new one that says "media" but is not working, any time I click on it my screen gets grey and nothing happen, could anyone help me? I miss the old version and hate this new one.

  15. photocurio
    Member
    Posted 2 years ago #

    I run a heck of a lot of WordPress sites, and every site, which have a wide variety of configurations, hosting companies, number of plugins, etc, all have the exact same issue if running WP 3.3: the media uploader does not work correctly. By far the most common symptom is that upload hangs and never completes.

    The most recent site I've been working on is in barebones state: default theme, no plugins, and it shows the very same upload issues that all my other sites running 3.3 have.

    The sites that I have that run older version of WP all upload just fine.

  16. iamronen
    Member
    Posted 2 years ago #

    silence ... dear WordPress inner-circle people / pros / someone PLEASE help!

    tell me how to get you some debug information ... something / anything so that this problem can be resolved

  17. dreizle
    Member
    Posted 2 years ago #

    Help! I may role back because of this conflict :(

  18. photocurio
    Member
    Posted 2 years ago #

    Role back? you mean downgrade to 3.2? I just did that for my most recent project.

    With my ftp app, I deleted my entire wp-includes and wp-admin, and all top level WP files except wp-config. I did not delete wp-content — in fact I didn't touch it.

    Then I uploaded (via ftp) all of WP 3.2.1 except wp-content.. it worked. I did have to update the database, but there were no problems with that. The media uploader works as it used to, and none of my content is affected. This was a bare-bones site, running twentyeleven, and no plugins however.

  19. dreizle
    Member
    Posted 2 years ago #

    @photocurio wow! That must have been hell. I tried one more thing and it worked. Disabled all plugins test then reactivate each one at a time. I recently added an automated backup plugin which I deleted just to be safe.
    So no rolling back. So im on 3.3.1 - im happy I didn't used a purchased theme that would been hell.

  20. blondie53185
    Member
    Posted 2 years ago #

    For me, the culprit was the Simple Facebook Connect plugin. Not sure if this will help any of you out.

  21. iamronen
    Member
    Posted 2 years ago #

    For me the solution FINALLY came through a better Internet connection. We live in a remote rural area and use a cellular provider. When we visited the city and hooked up to a broadband connection it seemed to work fine and has since continued to work on our home connection.

  22. amyboyack
    Member
    Posted 2 years ago #

    I've recently moved a site to another server. I am getting this problem on the new server, but not on the old one. I don't know what would make any difference.

    I tried disabling all plugins, no good. I reinstalled wordpress 3.3.1 and it didn't work, either.

    The media uploader works just fine on the sandbox site with the exact same plugins and the same theme.

    Anyone have a clue what could be causing this? This was a big project and I'm ready to roll back to 3.2

  23. photocurio
    Member
    Posted 2 years ago #

    Hmm.. maybe my problems have something to do with my usual hosting company: tiger tech.

  24. calumet
    Member
    Posted 2 years ago #

    I am having the same problem using a Windows Server but all permission is set correctly

    using WP 3.3.1 brand new just been installed

    and cannot use the media uploader - I have tried all kinds of suggestions and none work so far...

    Thanks in advance for any help in this

  25. tigertech
    Member
    Posted 2 years ago #

    photocurio wrote:

    Hmm.. maybe my problems have something to do with my usual hosting company: tiger tech.

    I'm with tigertech.net, and this is the first we've heard of this problem. I know we have many customers using the WordPress 3.3 media uploader without complaints, so this does seem more like it's related to something else like plugin problems, etc.

    In a different thread you mentioned that it was happening with multiple hosting companies: Has something changed that makes you now think it might be related to just us? We'll be glad to investigate; please contact our support folks.

  26. pklaus
    Member
    Posted 2 years ago #

    On my blog, the plugin wp Time Machine (for Backups) was causing the problem. I installed it once (to test it) and then forgot about it and thus it was still enabled. Now I deactivated it and the Media uploader works again.

    I found out about the problem by opening the Tools → Web Developer → Web Console in Firefox (v 10.0.2). It showed me a problem loading jQuery while importing some JavaScript files belonging to the plugin.

    Just my two cents...

  27. sasukakir
    Member
    Posted 2 years ago #

    For me it was WordPress Tweaks plugin causing the problem. Of course I went through them all alphabetacally :( Hate that process.

  28. indaflo
    Member
    Posted 2 years ago #

    I was able to isolate the issue to WP Time Machine & a 3rd Party paid Facebook Connect plugin. I had to completely delete both to get the library & on page media uploader + my WPEC product image manager pop-up to work again.

    So... if you're running Time Machine - or - have any standalone plugins using Facebook Connect features, you might try deactivating / deleting.

    Hope this helps - I did EVERYTHING mentioned here until stumbling across the solution - but lost my ability to use a pricey, just purchased plug-in...go figure!

    Good luck - I feel your pain!!

    Jason
    Laid-Back USA | Cool, funny vintage tshirts, hats, hoodies, artwork & gear!

  29. mcgrathmedia
    Member
    Posted 2 years ago #

    I had the same issue and found the "Use Google Library Javascript" plugin was the problem. After deactivating the plugin I was able to upload to the media library.

  30. revmark
    Member
    Posted 1 year ago #

    Yes, I was having the same issue. wp Time Machine (for Backups), was the culprit.

Topic Closed

This topic has been closed to new replies.

About this Topic