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wordpress 3.2.1 does not send out password email to new registers (29 posts)

  1. gustavoaperez10
    Member
    Posted 3 years ago #

    I'm using version 3.2.1 and all of a sudden my customers don't get emails when they register to the site. the Admin does, me, but my customers don't.

    I am using version 3.2 on my other site and that works fine.

    Please help! I must resolve this issue immediately

    Thanks

  2. esmi
    Forum Moderator
    Posted 3 years ago #

  3. gustavoaperez10
    Member
    Posted 3 years ago #

    Doesn't help much. I do have a hosting server with smtp.
    I don't know anything about codes and where to put them.

    I would appreaciate it if someone walked me through this

    Thanks

    it was working fine with the prior versions

  4. gustavoaperez10
    Member
    Posted 3 years ago #

    By the way, when I click on "I forgot my password" and I put in the email address of the client, I do get the email sent with the new password.

    So the problem lies with the first email. the registration confirmation email only. This tells me it is not a server thing, but a WP issue.

    Please help,

    Thanks

  5. gustavoaperez10
    Member
    Posted 3 years ago #

    Don't know if anyone is ready this. I files from the WP 3.2 version. Re-installed them in my hosting domain and now my emails are sent to the clients. I believe it is a 3.2.1 issue. Please fix it! and let me know

    Thanks

  6. esmi
    Forum Moderator
    Posted 3 years ago #

    Sorry but there is no known email issue with 3.2.1 - otherwise we'd have been swamped with support posts on the subject. whatever this is, it is specific to your site.

  7. gustavoaperez10
    Member
    Posted 3 years ago #

    then, can you please explain how I re-installed the version 3.2.1 on my hosting site. deleted the old databases, started from scratch and it still did not work? while my other site, which I created with version 3.2 at the same time sends out the emails?

    and now that I re=installed version 3.2 on the site that wasn't working suddenly works again?

    thanks

  8. Does it work with no plugins installed at all?

  9. gustavoaperez10
    Member
    Posted 3 years ago #

    I believe I have found the problem.
    I unistalled wordpress from my hosting site, and did a clean install of version 3.2.1

    It worked. I was able to send the emails to my clients. HOWEVER, my customers are in spanish, so I downloaded the spanish version 3.2.1 and followed the instructions on adding the language (es_Es) in config.php, and uploading the es.mo file.

    When I register a new client now with wp in spanish. it does not send out the email to the client.

    How can I fix this, the spanish language is very important for me.

    Thanks

  10. I downloaded the spanish version 3.2.1 and followed the instructions on adding the language (es_Es) in config.php

    I believe that's incorrect (though my familiarity with Language based WP is minimal). I think you EITHER download the Spanish Language one OR you use the language file, but not both.

  11. gustavoaperez10
    Member
    Posted 3 years ago #

    The first time, I did an install from the wordpress dashboard to the spanish version. when I did that, I found out the registration emails weren't getting to my users. I unistalled wordpress from the host site.
    Then, I re-installed the english version from scratch 3.2.1 and it worked! I then followed the instructions on how to put the language file to work (config.php and uploaded the es.mo file) at that time it stopped generating the emails to my new users.

    I removed the es_Es from config.php and it worked again, but only in the english version.

    ...so, again, how can I work around this problem and install the spanish version to make it work? my site must be in spanish...

    thanks

  12. Two different things here. There's the Spanish version of WP and there's the language pack.

    1) Have you tested with downloading from http://es.wordpress.org/ (note - if you use this version DO NOT use the language file!)

    2) Have you tested the English version of 3.2 (NOT 3.2.1) with the language file?

  13. gustavoaperez10
    Member
    Posted 3 years ago #

    I just tried it. Step by step just like it says on the site.
    It did not work! This is very very frustaring!!!

    I don't have the 3.2 version with the language file any more

    Someone help

  14. gustavoaperez10
    Member
    Posted 3 years ago #

    I just tried puting the language file es_ES in my http://www.smartkidschools.com site that is running wp 3.2 (the language files from 3.2.1 spanish) and this works.

    it sends the password emails to my users.
    I'm running out of ideas. I don't know why the 3.2.1 is giving me such a hard time with the spanish version.

    I'm going to try this approach. I will set up the 3.2.1 version for http://www.gustavoaperez.com so I can create the tables. Then I will transfer the 3.2 version I have from the http://www.smartkidschools.com site and see if this works.

  15. I don't have the 3.2 version with the language file any more

    You can download ALL the old versions you know.

    http://wordpress.org/download/release-archive/ has all the old English ones.

    http://es.wordpress.org/wordpress-3.2-es_ES.zip would be the direct link for the old Spanish one.

  16. gustavoaperez10
    Member
    Posted 3 years ago #

    Thanks! but nothing seems to work. I have tried just about everything, and it must be something in the code of the spanish language that is causing this.

    I am using a plugin that allows the user to enter a custom password from the start, and that seems to work, because they don't have to wait for an email from me.

    However, If someone out there can shed light on this, I would be very grateful.

  17. DrGrahamWilson
    Member
    Posted 3 years ago #

    I am only using the English version (no language modules) and am having the same problem. I've tried the Configure SMTP plugin and it made no difference. Other messages are being sent - it is the email with the password specifically that is not.

    If you then visit the reset password option, it sends a message perfectly and you can enter one.

    Bizarre. Can't be the first to notice this. Can anyone resolve it PLEASE!?

    Cheers
    Graham

  18. scorpio66
    Member
    Posted 2 years ago #

    I am using 3.2.1 and have similar issues.

    The difference being, some members do get their passwords, while others do not.

    Advice?

  19. Reggie_Dentmore
    Member
    Posted 2 years ago #

    I have the same problem outlined by gustavoaperez10 at the start of this post string. Password email not sent. I am using 3.2.1 ... started my site in early August, 2011 ... and just today decided to allow registration of new authors. The PASSWORD email is not sent ... but I, the administrator, get the New User email and the email link inside that message DOES send an email to the new user. As a new user I tried the Forgot Password routine and was told the new password was emailed ... never got that email, either.

    What to do?

    Thanks!
    Reggie

  20. esmi
    Forum Moderator
    Posted 2 years ago #

  21. Reggie_Dentmore
    Member
    Posted 2 years ago #

    Thanks! My WordPress page is hosted on GoDaddy on an Apache server ... that should be fine ... yes? SMTP is supported? Do I need a plug-in?
    Thanks!

  22. Reggie_Dentmore
    Member
    Posted 2 years ago #

    I now have no problem! I just didn't wait long enough for that email ... it took about 10 hours for the email to be arrive! But I got it!

    Seeing that ... I tried to register another new user ... and the email was sent and arrived before I could get there to check on it: no wait at all ... so ... I appear to be in great shape.

    Good Luck to y'all!
    -- Reggie

  23. endless369
    Member
    Posted 2 years ago #

    I got the same problem after upgrade to wp 3.3 from 3.2. The new user does not receive email. However, I get the new user registration notification.

    Any help, please!!!

  24. endless369
    Member
    Posted 2 years ago #

    My website is hosted by HostGator. I used to work without problem before upgrade to 3.3.

    The new user does not get the registration confirm email. But the new user can then click "lost password" and receive password recover email.

  25. cpezie
    Member
    Posted 2 years ago #

    I'm having the same issue, this has to be a configuration issue with WordPress. I haven't release the site but it is being hosted on Godaddy. I want to utilize the user registration but when I test the registration feature I never get the emails.

  26. cpezie
    Member
    Posted 2 years ago #

    So maybe a better question is: Where/how do you setup email in WordPress?

    This is the error I receive when I try to use the "forgot my password" option.
    ((The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function...))

  27. DrGrahamWilson
    Member
    Posted 2 years ago #

    Yes, I continue to have this problem. In the end, I have 'redesigned' my site so that users don't register for anything exclusive on the site itself, and instead all communication is done via MailChimp with the site simply parsing the signup to them. I realise that I was lucky being able to do this.

    I don't know how to ecalate what is obviously a bug. My fear is that it is simply embedded in future releases.

    Cheers
    Graham

  28. WACKA1
    Member
    Posted 2 years ago #

    I can confirm I am getting the same behaviour i.e.

    - I am using WP 3.3.1
    - I am using WP-SMTP plugin to route all emails through a gmail account
    - When a new user signs up they receive an activation email OK
    - When they click on the activation link they are initially brought to a blank page on the website (only the header of the site shows but there is no text), however I refresh of this page will load a message saying that the user has been activated and they should be receiving an email with their password.
    - No password email arrives (I have waited for 24 hours and checked junk but still no sign).
    - On my gmail account sent items I can see that the registration email was sent but there is no mention of a password email sent.
    - If I reset the password using the link on the activation screen, then this works fine and the user receives a new password email.

    Hope this helps,

    Conor

  29. WACKA1
    Member
    Posted 2 years ago #

    Ok, taking a closer look at this has shown that I had a plugin conflict.
    The Google analytics for wordpress plugin was erroring out after the registration and seemed to stop the password email being sent.

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