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WordPress 1.21 causing high loads? (17 posts)

  1. onenationunderdog
    Member
    Posted 9 years ago #

    my webhost, hostgator, has suspended one of my shared hosting accounts, saying it is causing high loads on the server.

    now they are telling me i have no choice but to upgrade to a dedicated or semi-dedicated account.

    this for an account used primarily to host a wordpress 1.21 blog with about 20,000 unique visitors -- hardly a big, resource-intensive site. bandwidth usage is far below the cap i have set using WHM, less than 10gigs/month.

    my question to other wordpress users:
    * i have avoided an upgrade to 1.51 b/c of the many plugins and customized/hacked files i am using. is 1.21 less efficient to 1.5/1.51?
    * could referral spammers be behind the resource drain?

    here's the note HostGator has sent, prefaced by my reply... I have had to move webhosts more than once in the past year and am not pleased with the prospect of moving once again; we have several other sites on the same Hostgator reseller account.

    --------------------

    Why on earth would a wordpress blog with less than 30,000 unique monthly visitors require a dedicated server? That makes no sense to me.

    I'm sure Hostgator has scores of other WordPress blogs on shared
    accounts -- it's an extremely popular script and I've never ever heard of server performance issues of this type -- especially for a blog with moderate traffic like ours.

    I'd like to discuss this on the phone Monday with a Hostgator
    representative. Please provide this contact information.

    DG

    --------------------

    Hostgator Sales Department wrote:

    >Your site has been determined to be causing high loads on the server and the cause of recent downtime. It is not suitable for a shared hosting environment and will need a dedicated or semi dedicated hosting solution. We sell semi dedicated servers for $75 a month which come with 200 gigs bandwidth and 20 gigs disk space. You can only host one site off the semi dedicated because you are splitting it with another large site. Our dedicated servers are completely managed and allow for you to host unlimited sites. You can check out the plans for them at http://www.hostgator.com/dedicated.shtml
    >
    >Instead of just suspending your site we have moved it to a dedicated server giving you one week to decide what you want to do. You can move it to a new host or put it on a semi dedicated / dedicated server with us. It is your decision to make but we will not be able to host it in a shared environment any longer and at the end of the one-week it will be terminated off the dedicated server.
    >
    >We are extremely sorry for the bad news but have no choice due to the amount of cpu and ram your site is using and the amount of problems it is causing. If you have any questions please let us know.
    >
    >Sincerely,
    >Server stability Team

  2. There have been many efficiency improvements since v1.2.1 and upgrading is highly recommended. However, more than likely one of your plugins is causing the problem. If it is possible, I would deactivate all plugins, then ask your hosting provider if there is a noticeable difference in server load.

  3. Lorelle
    Member
    Posted 9 years ago #

    >>is 1.21 less efficient to 1.5/1.51?<<<

    I found that 1.5 was faster, easier, better on the eye, more powerful to use (capabilities) and the pull on the server is very low. Except during setup and testing phase, but that wasn't much either.

    Also, for much much less you can get a host that will give you plenty without a dedicated server business stuff.

    More than that, I was bombarded with comment spam in 1.2 that is almost totally nuked in 1.5 without all the special plugins. This could be driving up your server access, too.

    I found also that I used much less hacks (and some are now built-in) and plugins than I did with 1.2 since the capabilities have expanded and the control increased. It's worth the stress and mess and fuss and you may find out that your site is even better than it was before when you get done. Learning curve, sure, but worth it. Well worth it. And don't forget, it's free and worth more than that. ;-)

  4. kristin
    Member
    Posted 9 years ago #

    Try optimizing your database, might cut back a little bit of the load.
    Upgrading would be a GREAT idea not just because 1.5 is so much more powerful, but because of security holes that might put your site or webhost at risk.

    You might want to ask them for proof of the load issues also... could be some type of ploy to get you to upgrade to a dedicated server.

  5. Ming
    Member
    Posted 9 years ago #

    Caching is also vastly improved. Like, vastly vastly.

    http://photomatt.net/2005/05/11/wp-cache/

  6. onenationunderdog
    Member
    Posted 9 years ago #

    thanks all for piping in. i don't how i will resolve the hosting situation but i will try to undertake an upgrade when i can. am pushing hostgator to allow me to make some changes and stay on a shared box. we are a non-profit and cannot afford to be muscled into 'putting out' for a oversized plan. frankly it feels like extortion... they give me no warning of their concerns and even no email notification when they did pull the plug. now the sales response claims we are spared suspension by a 1-week trial account upgrade, but in fact no account details have been sent, and the site remains down. well, enough whining... for now:>)

    i am running a 1.5 experimental blog elsewhere with charles johnson's wonderful plugin "feedwordpress" (http://projects.radgeek.com/feedwordpress) and loving the improvements.

    more later and thanks again for the responses.

  7. Mark (podz)
    Support Maven
    Posted 9 years ago #

    Ask them for SPECIFICS.
    Exactly which script is running amok ?
    While going up to 1.5.1 may be an answer, until you have full details and a chance to discuss them, you are being kept in the dark. I would ask for server logs - someone here will be able to help you interpret them.

  8. bwb
    Member
    Posted 9 years ago #

    Hi, this is Ben from HostGator.com, this is not a ploy to make you upgrade, we were logged into the server watching it in top as his processes were using tons of CPU and causing problems with Exim etc. We very very rarely have problems with WordPress, it is well written and does not cause the problems PHPNuke does on a regular basis. But in this case we watched as his site and script caused the problems, why would we make this up? We have 10,000 clients and don't go around looking to make them upgrade.

    We also have a very high uptime guarantee that we aim to keep in order to keep our reputation. We rarely give a site we see do this a second chance as we can't afford to have downtime on issues that already happened once. If you feel strongly enough that we are wrong about what we saw in top that you would be willing that if it did cause problems to pay for everyone's month of credit on that server if it went down again and over the uptime guarantee amount? I hope this explains the situation we are in and I would welcome any comments on what you feel is fair.

    I have emailed you privately trying to further explain what I did on the phone and hopefully we can help you out, I would appreciate any info on if you had any plugins etc installed you think caused this,
    Thanks, Ben

    PS. Also, we had the choice of leaving your site up causing problems for every other site on the server or suspending you, which would you have liked us to do? It upsets me a little you would call that extortion as I would call it keeping our promise to our customers.

  9. Matt Mullenweg
    Troublemaker
    Posted 9 years ago #

    The RSS consuming things like FeedWordPress, Reblog, and Feed on Feeds are pretty notorious for consuming massive amounts of resources, which is why we haven't integrated any of them more closely into WP.

  10. roniabirk
    Member
    Posted 8 years ago #

    Question: My host is saying the same thing to me now. It is php.cgi that is consuming the most resources. What does that do? Should I turn off my RSS feed? I also don't get how having a blog could be consuming so many resources. I have updated to 2.0.2 or whatever is the latest this week, and my site still took up 90% of the machine's resources yesterday.

    http://stripedwall.com

    I only have the 4 most recent posts on the main page. I have no plugins besides the spam one activated, and I don't even get many comments, so I don't see how that one can be doing anything right now.

    Argh. Help?

  11. Make sure you have the /wp-content/cache/ folder writable. That will help a LOT.

    And if you're getting a TON of hits, might be time for a semi-dedicated server. If you aren't, might be time for a non-crappy host that doesn't pack 5 million people on a 1 GHz machine.

  12. roniabirk
    Member
    Posted 8 years ago #

    I should have /wp-content/cache/ chmod'd to ?? 755 ?

    It looks like it is. Also, is it safe to just delete everything under /wp-content/cache/ ?

    This was their email:
    "It was causing high loads on your shared server. From looking at it, it appears the problem may be caused by your index page (which appears to loop)."

  13. vkaryl
    Member
    Posted 8 years ago #

    Writeable is 666 or 777 depending on your server setup.

  14. roniabirk
    Member
    Posted 8 years ago #

    Well, just to see what happens, I am pulling the RSS feeds and the blog for a few days, and if the usage goes back to normal (10% usually), I will decide then about keeping the blog up. Thanks!

  15. davidchait
    Member
    Posted 8 years ago #

    It's not the rss feeds. The FeedWordPress thing described earlier (in this thread you've hijacked...) is a "re-blogger", which grabs content from OTHER feeds and re-posts them onto your own site.

    How many hits are you getting per day? Have you looked at site logs? What plugins are you running? What theme are you running? The comment from your host of the index page "appears to loop" doesn't sound good... did you modify the theme yourself?

    -d

  16. roniabirk
    Member
    Posted 8 years ago #

    How many hits are you getting per day? Stats for the past day:

    Successful requests: 147,408
    Successful requests for pages: 15,768
    Distinct files requested: 29,165
    Distinct hosts served: 519
    Data transferred: 1.26 gigabytes

    Have you looked at site logs? Yes.
    What plugins are you running? None.
    What theme are you running? A custom one based off of WordPress Default.

    The comment from your host of the index page "appears to loop" doesn't sound good... did you modify the theme yourself? Yes, but mostly to give it new CSS as far as I remember. The site only started over-using resources this past week. The blog and site itself has been online for 9 months.

    Sorry about "hi-jacking" - didn't know there was such a thing. I searched for 'resource usage' and found this thread, so instead of creating a new one, I added to it, which I thought was the preferred method.

  17. vkaryl
    Member
    Posted 8 years ago #

    roniabirk, for next time - when a thread is as old as this one was it's almost always preferable to begin a new one.... a new thread is usually a guarantee of someone actually LOOKING at it anyway....

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