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  • Thread Starter JoyceD6

    (@joyced6)

    I believe I’ve found the problem: I enabled the firewall rule to “Immediately block fake Google crawlers”. When I went back to the site 2 IP addresses had been blocked. One may have been McAfee. Now they’ve blacklisted the site according to http://www.isithacked.com – I also used that site to test before I changed the Wordfence settings back to default and it reported
    GoogleBot returned code 530
    Google Chrome returned code 530
    whereas now those codes are now 200.

    Users should be warned about changing the settings or the settings should be made not to be able to block typical security tools like McAfee.

    McAfee can be a bit overzealous with blacklisting sites – they have the largest blacklist out there. Best to be on the safe side, I suppose, but in any event it’s hard to know what the issue is without hearing back from them and what they say. Hopefully they will be forthcoming with details.

    I checked out your site and nothing jumped out at me – Sucuri Sitecheck doesn’t see any malware on the page, no odd looking scripts or calls to external .PHP files other than Jetpack so I am not sure.

    Normally it is best to contact McAfee through this link:

    https://www.trustedsource.org/?p=mcafee

    They usually get back a bit quicker than 3-5 business days by using this link.

    Thread Starter JoyceD6

    (@joyced6)

    McAfee has still not replied to me. The ticket just says “open” like no one even looked at it. Any suggestions?

    Thread Starter JoyceD6

    (@joyced6)

    I’m off the blacklist. I guess they’re a Mon. – Fri. business.

Viewing 4 replies - 1 through 4 (of 4 total)
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