• Hi,

    my Wordbooker log shows the message “Error validating access token: The session has been invalidated because the user has changed the password.”

    I tried to find the answer in http://wordpress.org/support/topic/wordbooker-issues/page/2. It seems that the same problem was present, but it doesn’t outline the solution.

    I’ve also search the whole Wordbooker user guide and there is not reference at all to the word “password” and the initial setup section doesn’t contain any information on this problem.

    I’d like to know where to change the password in Wordbooker. I’ve done a “Reset User Session” but this didn’t help. It even says “Wordbooker appears to be configured and working just fine”.

    Very disappointing and time-consuming, please can anyone help me?

    Thanks

    http://wordpress.org/extend/plugins/wordbooker/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Steve

    (@steveatty)

    “Error validating access token: The session has been invalidated because the user has changed the password.”

    means exactly what it says – and this is a message returned from Facebook.

    As your session is invalid you need to re-validate it by clicking on the “Reset User Session” button

    Thread Starter urskemmann

    (@urskemmann)

    Thanks for the reply. Like I said in my first post, I’ve done that and it didn’t help. It shows me the “Authorise Facebook” button and after selecting this button it asks me to reload the page, after which it tells me everything is fine. Where in this process am I supposed to change the password?

    Plugin Author Steve

    (@steveatty)

    You don’t – Facebook invalidated the stored session because you changed the password. So you re-authorise and Wordbooker should get a new token from FB which is valid.

    Can you post your Wordbooker support information?

    Thread Starter urskemmann

    (@urskemmann)

    Here is is:
    Support

    For feature requests, bug reports, and general support :
    Check the User Guide.
    Check the WordPress.org Notes.
    Try the Wordbooker Support Forums.
    Enhancement requests can be made at the Wordbooker Project on Google Code.
    Consider upgrading to the latest stable release of WordPress.
    Read the release notes for Wordbooker on the Wordbooker blog.
    Check the Wordbooker Wordbooker FAQs

    Please provide the following information about your installation:
    Wordbooker: 2.1.32
    Wordbooker Code Base: 2.1.32 R00 – When a Warm Wind Blows Through the Grass
    Wordbooker ID: 254577506873
    Wordbooker Schema: 5.6
    WordPress: 3.5
    Table prefix: wrdp_
    PHP: 5.3.10-1ubuntu3.6
    PHP Memory Limit: 256M
    PHP Memory Usage (MB): 24.75
    JSON Encode: PHP
    JSON Decode: PHP
    Curl Status: Curl is available and can access Facebook – All is OK ( Response Time was : 0.98840188980103 seconds )
    Curl Version: 7.22.0
    Wordbooker Server Access: Wordbooker Acccess OK
    JSON Version: 1.2.1
    SimpleXML library: 0.1 (provided by PHP)
    HTTP Output Character Encoding: pass
    Internal PHP Character Encoding: UTF-8
    MySQL: 5.5.29-0ubuntu0.12.04.2
    Database character_set_client : utf8
    Database character_set_connection : utf8
    Database character_set_database : latin1
    Database character_set_filesystem : binary
    Database character_set_results : utf8
    Database character_set_server : latin1
    Database character_set_system : utf8
    Database character_sets_dir : /usr/share/mysql/charsets/
    Database collation_connection : utf8_general_ci
    Database collation_database : latin1_swedish_ci
    Database collation_server : latin1_swedish_ci
    Server : Apache/2.2.22 (Ubuntu)
    Active Plugins :
    Advanced Custom Fields ( 3.5.7.2 )
    Better WP Security ( 3.5.2 )
    Delete Pending Comments ( 0.2.1.1 )
    Google XML Sitemaps ( 3.2.9 )
    HeadSpace2 ( 3.6.41 )
    Executable PHP widget ( 2.1 )
    PS Disable Auto Formatting ( 1.0.8 )
    Recent Posts Plus ( 1.0.10 )
    Share Buttons Simple Use ( 1.3 )
    SI CAPTCHA Anti-Spam ( 2.7.6.4 )
    Spam Free WordPress ( 1.9.2 )
    WordPress Importer ( 0.6 )
    WP-Print ( 2.50 )
    YOURLS: WordPress to Twitter ( 1.6.1 )

    Wordbooker Table Status :
    Table ‘wrdp_wordbooker_errorlogs’ is present and contains 76 rows
    Table ‘wrdp_wordbooker_postlogs’ is present and contains 55 rows
    Table ‘wrdp_wordbooker_userdata’ is present and contains 2 rows
    Table ‘wrdp_wordbooker_userstatus’ is present and contains 2 rows
    Table ‘wrdp_wordbooker_postcomments’ is present and contains 0 rows
    Table ‘wrdp_wordbooker_process_queue’ is present and contains 0 rows
    Table ‘wrdp_wordbooker_fb_friends’ is present and contains 0 rows
    Table ‘wrdp_wordbooker_fb_friend_lists’ is present and contains 0 rows

    I just tried deactivating “Better WP Security” which is the last plugin I installed and reset the user session, but still no luck…

    Plugin Author Steve

    (@steveatty)

    OK

    Go into the Advanced Settings and there is an option to log Access Token swaps. Enable that then:

    1) Clear down the Alert log.
    2) Run through the Reset Access and at each point you should see some messages – copy and paste those between each button click and then paste the results in here.

    Thread Starter urskemmann

    (@urskemmann)

    Its working now. Don’t ask me why. The only think I did different this time was checking that box you asked me to check: “Log Access token swapping actions :”

    The log messages when resetting the user session were:
    2013-06-18 08:41:11 No session found – lets login and authorise
    2013-06-18 08:41:47 Everything looks good so lets ask them to

    And when publishing I’m now getting:
    2013-06-18 08:45:27 Commence Publish
    2013-06-18 08:45:27 Calling wordbooker_fbclient_publishaction

    As a side note, what I find a bit strange is when the heading of the diagnostics log says “Diagnostic Messages (Showing 0 from a total of 22 rows)” and doesn’t actually show anything (I’d like to see the 22 rows).

    To conclude, I’m not sure what resolved this but for now I’m just glad its back to normal because the client was getting impatient.

    Steve, thanks for the time and effort you spent helping me!

    Plugin Author Steve

    (@steveatty)

    The number of rows displayed is controlled by the log level display option which is in the Advanced Settings section.

    Glad its all working – I know there have been some issues with FB over the past few days so it could be that you were just very unlucky.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Wordbooker stops working after Facebook Password change’ is closed to new replies.