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WordPress customer service sucks (5 posts)

  1. Lez-behonest Press
    Member
    Posted 2 years ago #

    I am starting to get really upset with the service wordpress provides, I have a website and somehow when I signed into I can no longer view what plugins i have or my stats for my site, but on the actual site everything is in tact, but i cant view my information in the admin panel which is really messing things up for the site, i've tried to contact wordVpress and no luck at all..i really wish someone would help me asap, i will never recommend using word press to another friend again if this continues. if anyone can help me please email me at

    [ email redacted ]

    -Andrea

  2. i will never recommend using word press to another friend again if this continues.

    That and the title of the OP isn't really going to get you anywhere. You're frustrated so let's see if your situation can get better.

    i've tried to contact wordVpress and no luck at all

    This is a volunteer self-help forum. Support for WordPress.ORG software is free and driven by volunteers on this forum. There is no one to call for that kind of free support.

    If you can provide some useful details such as what you've done, when the problem started, etc. and a link to your blog, someone here might be able to give you suggestions on how you can help yourself.

    If you can't provide those details or you feel you need to commercial support, there are paid ($$$) support folks out there. Google for "wphelpcenter" or "paid wordpress support" and you should find some listings.

    If you have a WordPress.COM blog (not the downloaded version), then you need to try http://en.support.wordpress.com/

    So can you provide a link to your blog? Did you change anything recently and then your problem started?

  3. nicksoper
    Member
    Posted 2 years ago #

    Lez-behonest Press - quite a comical username there.

  4. rajanpanicker
    Member
    Posted 2 years ago #

    Its true though,probably wordpress is a free service,thats why its like this,but what more do you expect for a free service,better to shift to joomla or some other web page design templates.But its your choice if you can survive learning and coping up with all the bugs and other factors involved with wordpress.

  5. Ciaran Patrick
    Member
    Posted 1 year ago #

    If the whole of word press . org is run just by volunteers. who actually owns and runs it. There seems to be no way to solve problems. My word press site is in moth balls because there is no one to ask about set up and official problems with the site. It is really really frustration.

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