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[closed] WooCommerce Smart Coupons vs WooCommerce Gift Certificates Pro (31 posts)

  1. Gigi
    Member
    Posted 1 year ago #

    Has anyone used either one of these extensions for WooCommerce yet?:

    WooCommerce Gift Certificates Pro
    http://ignitewoo.com/woocommerce-extensions-plugins/woocommerce-gift-certificates-pro/

    Smart Coupons
    http://www.woothemes.com/extensions/woocommerce-extensions/

    They are both developed by 3rd parties and cost about the same and seem to have the same basic idea. I don't want to buy both so I am hoping someone who has purchased one or the other can weigh in and let me know how you like it.

    (And sorry in advance, I would post on the WooThemes.com forums, but they closed them giving users nowhere to interact with other users.)

    Thanks

  2. pu43x
    Member
    Posted 1 year ago #

    I too would be interested in anybodies views on these two extensions. I have been looking for this functionality for some time.

    Also I am interested in a way to trial these extensions without having to commit to purchasing them.

    Thanks,

  3. IgniteWoo
    Member
    Posted 1 year ago #

    One very, very big difference is support. You can call us ( IgniteWoo ) for help and we answer the phone - even on weekends ;-)

    We also do custom modifications for people that have special use cases.

    And, we have some very nice features for the upcoming next version release.

  4. IgniteWoo
    Member
    Posted 1 year ago #

    Forgot to mention, regarding WooCommerce Gift Certificates Pro:

    Version 2.3 released December 14, 2012. This new version:

    - Lets you take control of many aspects of the templating system via easy to use plugin settings in the WP dashboard - no need to edit templates for the majority of the of content of the email templates.

    - Has a more flexible email template now, several aspects were moved out of the core code and into the template, giving you near total control over the look and feel.

    - Has a new email template previewer, so you can see exactly what your outbound gift cert / voucher emails will look like - without having to constantly generate a new test order.

    - Has the ability to insert QR Codes into the gift cert / store credit / voucher email messages - which is huge benefit for people using the plugin to sell gift certs meant to be used in an physical street-front store. Scan the QR Code on your PC / Mac / Mobile device and be taken directly to the related order in your WooCommerce Orders area ( requires that you login as an admin, of course ) for quick review, verification, etc.

    - Includes a powerful reporting interface to quickly get a view of what gift cert / voucher codes have been issued, what type they are, for what amount or discount percentage, who bought them, who the recipients were, associated order ID, date of purchase, and more. Plus reports can be exported to CSV, Excel, PDF, clipboard, or printed, all with the click of one button.

    Many new screenshots on the product page, for those interested.

    So those are some the major differences that are not present in the WooThemes Store Credit plugin, oh, and as I mentioned, we have excellent pre-sales and post-sales support.

    [ Ok so we don't blow our own horn here in the public WP support forum, but since the question was asked, we felt obligated to answer ]

  5. Nirav Mehta
    Member
    Posted 1 year ago #

    Anybody comparing IgniteWoo's Gift Certificate and WooCommerce Smart Coupons may want to read Smart Coupon's documentation here.

    There are a number of differences in the two plugins - while there are many common things as well.

    Smart Coupons allows sending gift certificates to multiple people, applying coupons with single click, coupon auto generation, compatibility with other WooCommerce plugins, bulk import etc.

    Both plugins seem to be actively developed, maintained and supported.

    @Gigi / @pu43x: what did you guys finally use? What's your opinion?

  6. scruffy1
    Member
    Posted 11 months ago #

    i bought the ignite woo version , unfortunately it is causing issues within woocommerce

    post a support request a day ago still no reply ?? I bought the ignite version as i thought their support would be good ! so far i am not totally impressed would have expected at least a "we are looking at it, give us admin access to check it"

  7. IgniteWoo
    Member
    Posted 11 months ago #

    Nirav didn't mention that he's the author of Smart Coupons.

    We build features based on our own impressions to begin with, then add new features that customers request. If a feature is not in one of our plugins then no one asked us to add it yet ;-)

    As for compatibility, we have no open reports of incompatibilities. When we receive such a report we address it same day. And, we have a tool to import coupons if anyone needs it.

    @Scruffy1: We try to answer emailed support requests same day, sometimes turnaround time is 1 to 2 days, depends on the number of support requests we receive. This week was heavy with support both via phone and email.

    Send us an email with your site URL and login info and I'll make sure it gets addressed this weekend. Use the "Contact Us" form on our site, or call the toll free number listed at the top of our site pages for quick response.

    BTW: We released a new version of our Gift Certificates plugin today ( we fixed an issue that was reported this morning, and then released a new version 10 minutes later )

  8. johnsamwallace
    Member
    Posted 11 months ago #

    scruffy,

    Did you get your concerns addressed? I'm considering purchasing this plugin.

    Thanks.

  9. IgniteWoo
    Member
    Posted 11 months ago #

    @johnsamwallace: any questions, just use the Contact page on our Web site to reach us via email or phone :-)

  10. Nikolaii
    Member
    Posted 10 months ago #

    @IgniteWoo.com Team

    about your support: you do not answer to questions via Contact page. I send email about 1 week ago and nothing. I want to buy plugin and have some questions about it functionality.

  11. IgniteWoo
    Member
    Posted 10 months ago #

    Hi Nikolai, if you had called our support phone line you would have heard a message explaining that we were in meetings and mostly unavailable for many days - thus not able to respond to email messages right away. We have a slight backlog remaining.

    Someone will address your inquiry shortly.

  12. Nikolaii
    Member
    Posted 10 months ago #

    Hi.

    If it is true, then everything is ok. But i almost decided to buy another plugin. Will look forward that your support will help with my questions.

  13. IgniteWoo
    Member
    Posted 10 months ago #

    Check your email. We responded earlier today and explained how you may need an entirely different plugin - unless you simply misspoke in your email message. Not sure. Either way, if you have any more questions, email us or call.

  14. JointArtistic
    Member
    Posted 9 months ago #

    How can you hand out the coupons?

  15. Nirav Mehta
    Member
    Posted 9 months ago #

    @JointArtistic: If you are using Smart Coupons, you can have coupons delivered to customers in few different of ways...

    1. You can manually send them store credits via email using "Send Store Credit" feature.
    2. Coupons can be linked with products and when someone buys that product, they'd automatically get coupons associated with the product.
    3. You can obviously create and send a coupon via normal email. Smart Coupons even allows you to import a bunch of coupons using a CSV file.
    4. You can use other plugins (like our own Smart Offers, or Cart Notices etc) to show a coupon to certain customers based on rules you define.

    Hope this helps!

  16. JointArtistic
    Member
    Posted 9 months ago #

    I'm just using the regular coupon function of WooCommerce?! So none of the functions above are applicable I think...?

  17. Nirav Mehta
    Member
    Posted 9 months ago #

    @JointArtistic: You can always email / post on your site / tweet a coupon - whether you use another plugin or not.

  18. illuminatus7
    Member
    Posted 9 months ago #

    @Nirav, is there an option in Smart Coupons wherein users can send gift certificates to other users from the front-end?

    Maybe like a form that can be used in the theme for the gift certificate sender to enter details of the receiver

  19. illuminatus7
    Member
    Posted 9 months ago #

    @Nirav, it looks like there is something what I am intending to do in Smart Coupons although can I keep a variable price for the gift certificate?

    This means that the user will select the face value of the gift certificate that he wants to send to the receiver and then pay for that much amount only.

  20. Ratnakar
    Member
    Posted 9 months ago #

    @illuminatus7 There is one feature in Smart Coupons which allows customer to buy credit of any amount, but this will not give any drop down box to select amount of the credit.

    Visit this page Credit of any amount & navigate to section 'Allow purchasing “Store Credit / Gift Certificate” of any amount'

    Have you gone through this? Was this what you were looking for?

  21. Nirav Mehta
    Member
    Posted 9 months ago #

    @illuminatus7: BTW, if you have fixed denominations for the gift certificate, you can simply create variation products for each - and associate a smart coupon with each. Let customer select the denomination they want to buy, and they will get appropriate coupon (if the coupon was a gift certificate / store credit, they will get an option to enter the receiver info during checkout).

  22. illuminatus7
    Member
    Posted 9 months ago #

    @Ratnakar, @Nirav, Thanks both of you for your help. This solves my queries.

    Will get the plugin soon! :-)

  23. bhavesh.bhide
    Member
    Posted 9 months ago #

    try my plugin Adds feature of Amazon’s “Customers who bought this, also bought this” feature for Woocommerce People who bought this also bought these products

    https://github.com/bhaveshbhide/woocommerce-cross-selling/

  24. eyejammy
    Member
    Posted 9 months ago #

    So far I love this plug-in. My only issue is that the user-priced gift certificates aren't working properly. When I fill in the amount and add to cart, it shows up in the cart with no dollar amount, so my cart says I have one product in the cart but the value is $0. Any fix for this? I followed the instructions in the documentation to a T with no luck.

  25. John
    Member
    Posted 9 months ago #

    I recently purchased Smart Coupons as it looked like it met most of my needs.

    However, one key issue which I've discovered is that it does appear to allow the expiration date of the coupon to be set automatically at the time the associated product is purchased. ie. 1 month or year from the date of purchase

    Rather it appears to require that you set the expiration date as a fixed date in time for all created instances of the coupon. This is a problem for me and may result in my being unable to use it.

    Does anyone have any insight into this issue or a work-around?

  26. Ratnakar
    Member
    Posted 9 months ago #

    @eyejammy You are right, even we noticed this error & we are working on this. Fix for this issue will be available in next version of Smart Coupons.

    For faster resolution of the issues, you can submit your queries related to Smart Coupons at Store Apps Support

  27. Nirav Mehta
    Member
    Posted 9 months ago #

    @John: This is actually a planned feature for a future release. We will add the ability to set number of days after which the coupon will expire - and this number will start from the day the coupon was created. We are working on another big feature for the immediate release, so the "expiry from day of creation" feature may not show up in the very next release. But it's still high on our list and will come soon!

  28. Ratnakar
    Member
    Posted 9 months ago #

    @John This feature is added in Smart Coupons & it'll be available from next version i.e. v1.3 onward.

    You can enter number of days for expiry & it'll automatically set coupon's expiry date after those many days from its creation.

  29. John
    Member
    Posted 9 months ago #

    Thank you Nirav and Ratnakar. That is really good to hear. Any idea when v1.3 will be released? We need this feature to use the extension.

  30. Katie
    Member
    Posted 9 months ago #

    Thanks Nirav and Ratnakar. I can't wait for v1.3

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