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[resolved] Woocommerce products not showing on the product categories page. (21 posts)

  1. jeasysehgal
    Member
    Posted 5 months ago #

    Hi there,

    Just updated the woocommerce plugin to 2.1 and when I add a product and choose the product category in the dashboard. On publishing, the product does not shows on the main product page or the product category page. For eg. This is a product I added today, but is not visible: http://imperialswords.com/product/broadsword-belt-left-hand/

    You can see the product on the home page new items, however, not on the main product page.
    Can anyone please help.
    Cheers,
    Jeasy

    https://wordpress.org/plugins/woocommerce/

  2. jeasysehgal
    Member
    Posted 5 months ago #

    Is there any solution to fix the product category issue in ver 2.1 as when you add a product, it is availabel on the catalouge search but is not visible on the main shop page or the product page.

  3. jeasysehgal
    Member
    Posted 5 months ago #

    Can anyone please help with this issue. Please!

  4. aimdoll
    Member
    Posted 5 months ago #

    I had other problems with the update but I think my solution will probably work for you as well. First back up your site and or export your products so you have a local copy just in case something goes wrong.(I did not need my backup or the exported files but I still suggest taking this step first). Once you do the aforementioned step(s)... deactivate, delete and reinstall the plugin. Once you reinstall the plugin from scratch things will most likely work fine. I think there was something wrong with the update but the regular install seems to work fine. If you do not already know... certain pages will be gone and if you linked to them from a menu in the previous version you will need to reset up the linked pages which are now end-points. Good Luck.

  5. jeasysehgal
    Member
    Posted 5 months ago #

    Thanks for your response Aimdoll,

    Tried the fresh install, everything else is working apart from the product categories and shop page showing the product being added. Its driving me nuts to be honest. The problem is I can't roll back to the previous version now as the database has been updated so am stuck on this version and until a fix is available.

  6. Boulo
    Member
    Posted 5 months ago #

    Same here. Update to 2.1. did not help - when I click product category, it shows blank page.

  7. jwesbeek
    Member
    Posted 5 months ago #

    i noticed that if i put stock management on with the option "hide if product is unavailable (has no stock)". Product where not showing up even if there was enough stock. Removed the option... the products where there again...

    Maybe this could help you?

  8. mikejolley
    Member
    Plugin Author

    Posted 5 months ago #

    2.1 had an issue where "stock status" was not saved.

    To resolve this, update to 2.1.1 and then re-save your product. Thats it.

  9. Radley521
    Member
    Posted 5 months ago #

    This issue is not resolved with this solution...still broken on my end.

  10. jeasysehgal
    Member
    Posted 5 months ago #

    I can confirm that the issue is now fixed on my end. Radley, I actually deactivated and deleted the woocommerce plugin from wordpress, did a fresh install and updated all new products and set up the settings in woocommerce again. that fixed it.

    I think I took the long route, if you have just updated to 2.1.1 then simply go and resave the new products added since 2.1.0 and you will see it is fixed now.

    Hope it helps.

  11. czeller
    Member
    Posted 5 months ago #

    I did the update from WP dashboard, and it seems to me like that is the problem. I have a feeling if I delete and reinstall 2.1.1 it might work. I have ALL kinds of problems since the update.

    If I delete WooCommerce 2.1.1, then upload a brand new version that I download from WooCommerce- what will I lose? My products? My categories? My attributes or variations?

    I know from experience that an import of my products won't work because they have many attributes and variations- values that I spent many hours inputting into the system. I tried an import from the start, no go, so did all by hand and literally finished it today, only to have this update break it all.

    Thank you for any help, I am getting desperate :(

  12. jeasysehgal
    Member
    Posted 5 months ago #

    You wont loose any of your product details etc. However, I suggest installing a plugin called Duplicator and making a backup of your entire site just incase. Then just deactivate and delete woocommerce, Download a fresh install, install and update all pages from the notice you will get and you should be up and running again.

    What is your website url? Mine is

  13. jwesbeek
    Member
    Posted 5 months ago #

    Hi just updated to 2.1.1, set the stock again for the products... problem solved :D

  14. czeller
    Member
    Posted 5 months ago #

  15. 1503wmike
    Member
    Posted 3 months ago #

    Hi,

    I have WooCommerce v 2.1.7 WordPress v 2.9 - the latest versions.

    I have a product setup, I think correctly: it has some images and a product image and is a download - in a category.

    The shop pages just shows a category - clicking on the category returns 'page not found'.

    There appears to be something very wrong with WooCommerce.

    I've tried uninstalled and reinstalling - still nothing.

    Does anyone have a solution for this? If not is there a viable, reliable alternative to WooCommerce?

    At present WooCommerce appears useless which is a great pity.

    Cheers,

    Mike

  16. visitwpb
    Member
    Posted 2 months ago #

    Solution:

    #1 - go to the category section under eCommerce and choose any of the categories, then hit the link: view. It will open up a new page with the category link.For example: http://yoursite.com/product-category/wood-items

    #2Notice the category slug you have: in the example above: product-category

    #3 Go to Settings > Permalinks and then in to the option: Optional

    #4 make sure that the Product category base has the same slug you are using in the woocommerce product category.

    If they are different, then your woocommerce product category page will show blank

    Have a great day!

  17. upacific1862
    Member
    Posted 2 months ago #

    Hi,

    I had the same problem and I change only one thing.

    In Settings -> Permalinks...

    Select the option "Shop base page" (tienda/%product_cat%) in the "Products permalinks Base" (the third option at the bottom).

    This option add the word "shop" in your url. You can see if you need it if when you push the botton "Shop" in the mainpage of the wordpress.

    Regards,
    Alex

  18. toristallion
    Member
    Posted 1 month ago #

    Hello,

    My developer updated my site to, I believe to 3.9.1. But I my products do not display. If you go to my site: http://www.behinderoticdoors.com and select TOYS, then click on a toy product, you will see the error THERE ARE NO PRODUCTS IN THIS GROUP.

    I was told that the developer has it set up to where users must be logged in. I checked and users do not have to be logged in to view products. Please help.

  19. nicb
    Member
    Posted 1 month ago #

    I have the same problem toristallion, latest versions, products are listed in the products page but the categories show no items. Running permalinks default makes no difference.

  20. keikakoo
    Member
    Posted 1 month ago #

    wordpress have problem with permalink especially when you choose post_name and title of the post and page doesn't correspond or for other languages so
    best solution is to go back to default setting.
    permalinks by pageid i think

  21. toristallion
    Member
    Posted 1 month ago #

    I tried running new permalinks and this not fix the issue. My entire site is working except that the products are not showing. I can only see the products when I am logged in as the admin. But once I log out and go look at the products they are not there. I still get the error THERE ARE NO PRODUCTS IN THIS GROUP.

    Has anyone found a solution. I use WordPress e-commerce.

    Thanks.

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