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Squelch Tabs and Accordions Shortcodes
[resolved] WooCommerce Plugin Conflict (18 posts)

  1. mineralman
    Member
    Posted 11 months ago #

    Turned on WooCommerce and tabs stopped working. Isolated it to the plugins interaction, just those 2 involved.

    http://wordpress.org/plugins/squelch-tabs-and-accordions-shortcodes/

  2. Matt Lowe
    Member
    Plugin Author

    Posted 11 months ago #

    Hi mineralman,

    The plugin is tested with WooCommerce and there's no conflict; I have even built e-commerce sites for customers that use Squelch Tabs & Accordions Shortcodes and WooCommerce. Something else is going wrong, can you supply a link?

  3. mineralman
    Member
    Posted 11 months ago #

    Hi Matt

    http://nutritionap.com/

    I turned WooCommerce back on and the tabs broke on the HomePage. I have not set up WooCommerce except to identify countries and currencies and allow it to create needed pages with auto setup.

  4. Matt Lowe
    Member
    Plugin Author

    Posted 11 months ago #

    The JavaScript errors on the page relate to WooCommerce, not to Squelch TAAS. Try activating a default theme and disabling all plugins except for WooCommerce & Squelch TAAS, I think you should find no problems at that point.

    If you're still having issues then I need to know about it because the plugin should be 100% compatible. But I develop the theme against Twentytwelve (and Twentythirteen now that it's out) with WooCommerce installed and activated and I've never had a conflict. If I did it would be dealt with (assuming it can be) simply because I need the plugin to work well with WooCommerce.

  5. mineralman
    Member
    Posted 10 months ago #

    My theme, WooCommerce, and Tabs.. All other plugins are disabled.

    Still have a conflict.

    If it is between my theme, woo, and you.... Woo or you lose that battle. Not giving up the theme for tabs.

  6. Matt Lowe
    Member
    Plugin Author

    Posted 10 months ago #

    Hi again. I've just taken a look at your site and it seemed to be working so I assume WooCommerce is disabled for the moment? You did however have a JS error on the page which appeared to be being caused by some code to create tooltips on images: It was attempting to find the alt attribute and then using it without checking for it being defined. That might have been part of your problem at least.

    Unfortunately your website is now just displaying "error" when I visit it, so I can't do any further investigation at the moment.

  7. mineralman
    Member
    Posted 10 months ago #

    I went ahead and disabled everything except WooCommerce and Tabs.

    Take a look if you have a chance. If there is a way to get past this I am all for looking into it.

  8. Matt Lowe
    Member
    Plugin Author

    Posted 10 months ago #

    Failed to load resource: the server responded with a status of 406 (Not Acceptable) http://nutritionap.com/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.3.1

    I think that right there is your issue. The next error is from WooCommerce, it tries to use .cookie but it doesn't exist. The question is why is your server not happy to serve that file?

  9. Matt Lowe
    Member
    Plugin Author

    Posted 10 months ago #

    Are you running mod_security? That would be the most likely reason for that file being blocked by the web server.

  10. mineralman
    Member
    Posted 10 months ago #

    Ok, now I am in beyond my depth. Whats my move here? Ask the hosting company about this? I absolutely have no problem giving you access if you would like.

    Reading about mod security now. InmmotionHosting does use it, thats my hosting company

  11. mineralman
    Member
    Posted 10 months ago #

    I have disabled mod_security for the site

  12. Matt Lowe
    Member
    Plugin Author

    Posted 10 months ago #

    It's still failing to load. I'd check with the web host if I were you, ask them why that file is failing to load.

  13. mineralman
    Member
    Posted 10 months ago #

    Took awhile but all plugins are active and tabs is working! Its the start of a beautiful day

  14. Daan Zuijderland
    Member
    Posted 9 months ago #

    @mineralman: what did the trick? I'm experiencing similar problems..

  15. esmi
    Forum Moderator
    Posted 9 months ago #

    As per the Forum Welcome, please post your own topic.

  16. mineralman
    Member
    Posted 9 months ago #

    To be honest it was never "Fixed"

    The solution was to disable mod_security for the site. That fixed the problem. I wasn't to keen on that idea so I created a subdomain shop.nutritionap.com - and run WooCommerce there.

    mod_security was enabled in the sub domain so... it had to be a conflict with probably my theme.

  17. dakudiv
    Member
    Posted 4 months ago #

    Hi,
    I am also getting a similar problem.
    jQuery.cookie.js/jQuery.cookie.min.js scripts fails to load.
    Its the woo-commerce plugin , on activation of which some animation stops working.

    My website is hosted on a shared environment server.
    By seeing the discussion over here, I queried my host to disable mod_security settings.They say that mod_security settings cannot be modified for a particular account in shared environment.

    First of all is this true ?
    On some blogs its written that disabling mod_security will increase load on site, can this be a reason ?

    I have never purchased anything from woo-commerce, but there seems to be a plugin which can solve this problem.

    I am limited to access this plugin and post support requests, shouldn't this plugin be made accessible to all ?

    For a while I began thinking about going in for cart66, read some reviews and I am back to a website where i have disabled woo-commerce.

    Waiting for response.

    Thanks and Regards,

  18. Matt Lowe
    Member
    Plugin Author

    Posted 4 months ago #

    Hi dakudiv,

    As with the original poster, the issue here isn't in my plugin, it's in the mod_security settings. This is outside of my control. If your server is denying access to WooCommerce's scripts then I'd suggest moving hosting. I offer hosting if you're interested.

    They say that mod_security settings cannot be modified for a particular account in shared environment.

    That would really depend on their environment.

    On some blogs its written that disabling mod_security will increase load on site, can this be a reason

    The reason you're having a problem? Or the reason they can't disable it on a per-site basis? I can't see any obvious good reason why disabling mod_security would lead to an increase in load. mod_security performs extra checks on scripts on the system, so I would expect enabling it to increase the load.

    I am limited to access this plugin and post support requests, shouldn't this plugin be made accessible to all ?

    I'm not sure if I'm understanding your question here. The plugin is accessible to all.

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