WordPress.org

Ready to get started?Download WordPress

Forums

WooCommerce - excelling eCommerce
woocommerce order received detail not displaying (9 posts)

  1. Hoàng Giang
    Member
    Posted 3 months ago #

    Dear all,

    after checkout, in page thank you, it's not displaying order detail. you can see picture in this link:
    http://phukiengiare.vn/error-order-detail.png

    and it's not send order to google analytics ecommerce, i can't see conversion in my site with google analytics.

    i tried delete plugin and re-install woocommerce, re-install wordpress ... but it's not successful.

    if it's wrong in database or dns, or anything you can help me?

    please help me, i so many thank you!!

    https://wordpress.org/plugins/woocommerce/

  2. lorro
    Member
    Posted 3 months ago #

    Consider updating your theme from version 1.2.7 to the latest version, 1.3.0. That's 11 versions and a lot of fixes. It may not fix this problem but its a start.

    As a precaution, you should backup your site before updating.

  3. oogmsn
    Member
    Posted 3 months ago #

    I have the same problem..could not get it to show, but there were no issue with bacs..

  4. lorro
    Member
    Posted 3 months ago #

    @oogmsn
    As explained in the Forum Welcome, your solution may be different so if you would like advice please start your own thread. Please post your website's url.

  5. oogmsn
    Member
    Posted 3 months ago #

    oops sorry, it seems pretty similar to mine. But just posted another one. Thanks.

  6. Hoàng Giang
    Member
    Posted 3 months ago #

    thank you lorro so much,

    i try find my theme version 1.3.0, but i don't see that, lasted version in wootheme is 1.2.7. Can you share that link for me.

    Thanks :)

  7. lorro
    Member
    Posted 3 months ago #

    Your theme looks like WooThemes Mystile? A few days ago I downloaded 1.3.0 from http://www.woothemes.com/products/mystile/. Here is the change log and I see they have just released version 1.3.1

  8. Hoàng Giang
    Member
    Posted 3 months ago #

    i was updated my theme 1.3.1, framework and woocommerce 2.1.9 .

    And now, endpoint after checkout redirect to cart page. thankyou page and order received detail not displaying in there.

    How to fix that? thank!

  9. lorro
    Member
    Posted 3 months ago #

    Your theme is still showing version 1.2.7. Looks like your theme update was not successful.

Reply

You must log in to post.

About this Plugin

About this Topic