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WooCommerce: Not sending emails orders, loss password email (3 posts)

  1. jcharpa
    Member
    Posted 5 months ago #

    I am facing this issue for several days, i had inactivate plug in, installed WP-Mail-SMTP and i still can't figure out why when a new order is confirmed is not send to the customer or a loss password email confirmation not send.
    The only email that i receive is that a new order arrived.
    server and wordpress is working fine, any idea?
    thank you

    https://wordpress.org/plugins/woocommerce/

  2. Julien75
    Member
    Posted 3 months ago #

    Do you find a solution ?

    Thanks !

  3. kevin
    Member
    Posted 1 month ago #

    Just had the same problem with a server forcing me to use use SMTP. Installed the WP-Mail-SMTP plugin, configured the SMTP infos, then changed the Woocommerce > Configurations > Emails > "From" email to one @mydomain and it works now.
    Things is, in order for the emails to arrive on this server, all "From" (contact form, woocomerce...) have to be something@mydomain.com, mydomain.com being the url of the site.

    Hope that helps.

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