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[resolved] Woocommerce not fully compatible with WP 3.5 (41 posts)

  1. nick6352683
    Member
    Posted 1 year ago #

    Right out of the box, while most things seems to be working, the price slider, and the Layered Nav Widget, and the List sorting do not work.

    I did not do a more thorough testing, although, I was able to buy an item, and create (register a new customer).

    Woocommerce IS the best e-commerce solution for WP, and is backed by a serious company, so it's shocking to me that they were not ready for WP 3.5 on time. Just shocking... I had converted from Opencart for Woocommerce, and until this is fixed, I will either be stuck with WP 2.4.2, or go back to opencart, neither ideal for me.

    http://wordpress.org/extend/plugins/woocommerce/

  2. bheadrick
    Member
    Posted 1 year ago #

    Good to know. I was considering upgrading to 3.5.

    What issues are you seeing, btw?

  3. jkwalz
    Member
    Posted 1 year ago #

    No kidding...I updated to 3.5 and was surprised to find that product variations no longer work. How does Woo let that happen?

  4. iwkse
    Member
    Posted 1 year ago #

    Hi, I went thought this issue right now. The issue with the nav and slider is because WordPress upgraded the jquery libraries while woocommerce still has something older.
    I've fastly fixed the issue manually upgrading the jquery in woocommerce too. But if you can, do not upgrade to 3.5

  5. nick6352683
    Member
    Posted 1 year ago #

    Too late for not upgrading... and thanks for the info. I will try to locate and manually update the jquery in Woocommerce. Will the product variations work after the manual fix?

    Thanks again guys,and it's good to know, it was Woocommerce's fault and not mine !

  6. nick6352683
    Member
    Posted 1 year ago #

    A quick update...

    iwkse was correct, at least it seems to be the case so far. I did not do a thorough testing yet, and I did not test any Woocommerce plugins either. I will do that later on tonight.

    - So after I replaced the jquery library files (2 files to be exact), in the Woocommerce plugin folder, the list sorting and the filter widgets started working right away.

    - I originally had a problem with the product variations, but it seems that that is working now too. So after changing some variation combos for a product, on the web site the variations were not showing up. After checking with the backsite again, I noticed that all the variations for that product had been reset to null values. This could have been because the old jquery files were still in my browser's cache. A quick Ctrl+F5, and rebuilding of the variations fixed that problem.

    Obviously I will need to throw everything I can imagine to this setup, plus testing all the woocommerce related plugins (extensions) to make sure that this was the only problem.

    If you guys don't here from me again here, it means that I could not detect any other problems.

    Last notes. Always backup everything before updating anything, whether it's the core, or any plugin. Run a cloned version on a dev. server if you have to, and test things there initially, and never on a live WORKING site.

  7. jkwalz
    Member
    Posted 1 year ago #

    What files did you replace?

  8. chetan0412
    Member
    Posted 1 year ago #

    showing error at the time of checkout...

    "Warning: Missing argument 2 for wpdb::prepare(), called in E:\wamp\www\wp-content\plugins\register-plus\register-plus.php on line 1634 and defined in E:\wamp\www\wp-includes\wp-db.php on line 990"

    m using wamp server.

  9. nick6352683
    Member
    Posted 1 year ago #

    @jkwalz: The files are located in the folder ../wp-content/plugins/woocommerce/assets/js.

    The files that I replaced are jquery-ui.js, and jquery-ui.min.js.

    When you download the new jquery files, their file names also contain the version number. You need to rename them to match with the ones from your installation. Note that there are also 2 other jquery files, that I don't know what they are yet... As I said before, I will do a thorough testing tonight and tomorrow, and report any additional issues.

  10. Christopher Anderton
    Member
    Posted 1 year ago #

    Confirmed that replacing the Jquery UI files is working. Another issue i runned into is when i'm trying to trash an order (or delete it) it just ends up with a blansk page. Reloading the page shows ”Error when trying to empty the trash” (or something like that).

    However, the order get's trashed.

  11. nick6352683
    Member
    Posted 1 year ago #

    @ Anderton. Cannot confirm that. I can delete orders just fine. Look for plugin conflicts. Deactivate all not Woocommerce related plugins, and try again - if succesful, try adding them one by one while testing the order deletion.

    Also, it could be your theme too. Try with twenty-twelve if you have too. In my case the themes that I use are Artisteer themes that I create, and convert them manually to be compatible with Woocommerce (it only takes 30 seconds or so).

  12. chetan0412
    Member
    Posted 1 year ago #

    Any one facing this error?

    showing error at the time of checkout...

    "Warning: Missing argument 2 for wpdb::prepare(), called in E:\wamp\www\wp-content\plugins\register-plus\register-plus.php on line 1634 and defined in E:\wamp\www\wp-includes\wp-db.php on line 990"

    m using wamp server.

  13. chetan0412
    Member
    Posted 1 year ago #

    heyyy...

    i found solution..

    after disabling "register-plus" plugging its working perfectly..

    also can any one upload snapshot of "variations" related bug?

    and suggest good plugging for customized user registration....

    thanks in advance...

  14. nick6352683
    Member
    Posted 1 year ago #

    @ chetan0412: Can you point to the location of the "register-plus" plugin to see what you are looking for in such a plugin? I'm asking this because Woocommerce has a descent registration process. You can even configure it to not allow your registered subscribers (customers) to access the dashboard. I never needed a plugin for registrations...

  15. chetan0412
    Member
    Posted 1 year ago #

    dear nick6352683,

    right now "register-plus" is not appearing on WP plugging site. also author site "http://www.skullbit.com/" redirecting on WP site , i dont know why..

    can u tell me how to customize registration form in WC.

    See below link, i need this type of registration form.

    http://ifuture.hopto.org/wp-login.php?action=register

  16. nick6352683
    Member
    Posted 1 year ago #

    I see, you need some additional fields during the registration. I don't have an answer for a similar plugin, although I might need to find one for myself... looks useful tool to have.

    The only way to customize the WC registration process, without any code change, is to go in the backsite, and go to the WC settings: WooCommerce->Settings->General Tab, and look for the section in the page labeled "Checkout and Accounts" - "Registration", and "Customer Accounts". All new registrations of course will be shown in the WP users list and they are going to be labeled as paying customers as soon as they purchase something and they pay for it.

    For the time being I guess until you find another plugin that will do the work for you, is to use a form to request the additional info., and paste it in the users Bio. info.

    If you feel adventurous, I guess, you can create custom posts, and new taxonomies and custom fields to hold the info., but that might be a bit frustrating to figure things out... You will be better off with a working plugin. Who knows, may be in a few days, either that plugins author will update, or WC will update and everything will be solved.

    One last question: Is the "register-plus" having problems in general, or just with WC? I'm asking this because if WC updates (and they have to at this point), all your problems could be solved then.

    WP is great, but somehow not being backwards compatible every single time, creates such problems. I spend 75% of my time, finding the right working plugins combo, only to start researching and testing all over again, in 3-4 months when the next version comes out! There must be a better way, and no, Joomla or Drupal are not options. My customers can barely understand how WP works, they would toss me out the window of a 10 story building and I showed them something more difficult - to do the same thing!

  17. chetan0412
    Member
    Posted 1 year ago #

    Dear nick6352683,

    Actually i dont know which plugging is creating this problem,

    but b4 updating WP, it was(WC checkout) working perfectly.

    might b there is some problem in "register-plus" after updation.

  18. kalby
    Member
    Posted 1 year ago #

    @nick6352683

    Were can i find the new jquery files?

    Thanks

    Tanja

  19. nick6352683
    Member
    Posted 1 year ago #

    http://jqueryui.com/

    Click on the Quick Downloads-> "Stable" button to get v1.9.2. I already describes before what to do...

  20. kalby
    Member
    Posted 1 year ago #

    Yes, I could see that I just needed the link! Thank you very much! :)

  21. kalby
    Member
    Posted 1 year ago #

    Damn, that didn't work for my variation problems....

    anyone else have any idea?

  22. chetan0412
    Member
    Posted 1 year ago #

    I have restored my site to previous version

    Now working perfectly....

  23. nick6352683
    Member
    Posted 1 year ago #

    @ kalby: The Variations working fine here.

    - Make sure you replaced the correct files
    - Clear your browsers cache after that.
    - To test if you replaced the correct files, look if the list sorting is working as well as the filtering widgets.
    - Once you do all the above go ahead and set the variations again. It should be fixed.

    - If you are still having problems, disable all the plugins (except WC of course), activate the twenty-twelve theme, and try again. Then keep adding one plugin at a time and see in between if everything is working. This is the only way (that I know of) to figure out wth is going on.

    Anyway, I'm in Los Angeles, and it's 3:24am here. I'm signing off until late tomorrow morning. Good luck...

    Are we ever going to hear anything from Woothemes? They are quickly losing all credibility here. Anything... "We know all about the problems, and we are working on it, even though we knew this day would come since August, but we chose to do nothing, just to keep you awake!"

  24. jameskoster
    Member
    Plugin Author

    Posted 1 year ago #

    Hey guys,

    We are aware of these issues and are working on a patch which we hope to release imminently.

    @nick6352683: A couple of tips for the future:

    1. When you find an issue like this please notify us directly rather than posting here. Report an issue on github, contact us via email or tweet us. We get notifications for all of those channels so you'll get a much faster response. Then, use this forum to discuss temporary solutions with the community.
    2. Secondly, if your store cannot afford any downtime (which is typically the case for eCommerce sites), do not ever just click the upgrade button as soon as you see it. This is a recipe for disaster regardless of the software you're using. Set up a staging area to test WordPress and/or WooCommerce updates before going live and even ask us if there are any known issues. You will potentially save yourself a whole load of hurt.
  25. sexysusie
    Member
    Posted 1 year ago #

    After update to wp 3.5 i'm getting the following message after ordering something on my webshop:

    {"result":"failure","messages":"

    \n\t\t\t
    Actie niet gelukt. Ververs de pagina en probeer opnieuw.<\/li>\n\t\t\t
    Sorry, uw sessie is verlopen. Keer terug naar de homepage →<\/a><\/li>\n\t\t\t
    Voornaam<\/strong> is een verplicht veld.<\/li>\n\t\t\t
    Achternaam<\/strong> is een verplicht veld.<\/li>\n\t\t\t
    Adres<\/strong> is een verplicht veld.<\/li>\n\t\t\t
    Postcode<\/strong> is een verplicht veld.<\/li>\n\t\t\t
    Stad<\/strong> is een verplicht veld.<\/li>\n\t\t\t
    Land<\/strong> is een verplicht veld.<\/li>\n\t\t\t
    E-mailadres<\/strong> is een verplicht veld.<\/li>\n\t\t\t
    Telefoon<\/strong> is een verplicht veld.<\/li>\n\t\t\t
    U dient akkoord gaan onze Algemene Voorwaarden.<\/li>\n\t<\/ul>","refresh":"false"}

    What can i do about that?

  26. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    The new version of WooCommerce is now available and should fix all issues you are having while using it with WordPress 3.5.

    WooCommerce 1.6.6: http://wordpress.org/extend/plugins/woocommerce/changelog/

    sexysusie: Your issue is not a bug in WooCommerce, but we have made some improvements on preventing that behaviour, so please test it in 1.6.6 as well.

  27. jkwalz
    Member
    Posted 1 year ago #

    Thanks for the fast action on this, I really appreciate it.

  28. sexysusie
    Member
    Posted 1 year ago #

    I update woocommerce but i still have the same problem :-(

  29. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    sexysusie: You should deactivate all plugins and revert to Twenty Eleven as theme, see if the issue is still there. If so, it is not a WooCommerce related issue. Then start activating everything again one by one and test after every activation. If you know what plugin or theme is causing this issue and contact the author.

    If it is a WooThemes product, contact us here: http://support.woothemes.com

  30. sexysusie
    Member
    Posted 1 year ago #

    I tried everything you said but i still have this problem!!

    Don't know what to do now.

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