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[resolved] woo commerce works sometimes (36 posts)

  1. daveritchieaz
    Member
    Posted 4 months ago #

    i have several people trying to use my site only 1/3 will work ... woo people said it was paypal but it cant be ,,,,,

    http://wordpress.org/extend/plugins/woocommerce/

  2. splashingpixels.com
    Member
    Posted 4 months ago #

    I think you're gonna need to provide way more details than that...

  3. daveritchieaz
    Member
    Posted 4 months ago #

    what do you need cause this is a pain

  4. daveritchieaz
    Member
    Posted 4 months ago #

    the site is laggy it wont let you change the state some times ... goes thru to paypal area then sits and spins .... and sometimes just keeps going back to the main page of the site in the middle of checkout ...

  5. splashingpixels.com
    Member
    Posted 4 months ago #

    Many things can cause that to happen...theme, hosting...plugins...etc..

    I suggest you go back to default theme like 2012/2011 theme. Turn off all plugins except WooCommerce and re-test. And what hosting do you have?

  6. daveritchieaz
    Member
    Posted 4 months ago #

    godaddy

  7. daveritchieaz
    Member
    Posted 4 months ago #

    im useing a woo theme also ...

  8. splashingpixels.com
    Member
    Posted 4 months ago #

    That is your issue number one...godaddy is one of the worse host to use in the industry...That is why I asked because I had a hunch you were on godaddy

  9. daveritchieaz
    Member
    Posted 4 months ago #

    i have 2 other woo sites with out this issue .... on godaddy ... so lets try a diffrent approach ... i just redid the whole site from scratch no plugins but woo commerce ... 2012 theme .... still stops at the paypal entry

  10. daveritchieaz
    Member
    Posted 4 months ago #

    puts it as pending in orders

  11. splashingpixels.com
    Member
    Posted 4 months ago #

    The hosting issue was related to your sluggish performance...But if you choose not to believe me, thats fine.

    As for your other issue, you need to give more details. What does "stops at the paypal entry" means? Screenshots? Error message? Please provide these...Perhaps shows us URL?

  12. daveritchieaz
    Member
    Posted 4 months ago #

    after you go to your cart and press the place order button it just sits there with the spinning blue balls

  13. daveritchieaz
    Member
    Posted 4 months ago #

    and really its not sluggish in any way ... i have a grandfathered accoun t with godaddy ive had them for 10 years ,,, pretty fast

  14. splashingpixels.com
    Member
    Posted 4 months ago #

    Then you haven't seen fast...no offense..

    Anyways...if you have spinning balls of death, it would indicate a JS issue...again I can't tell for sure unless you show URL.

  15. daveritchieaz
    Member
    Posted 4 months ago #

  16. splashingpixels.com
    Member
    Posted 4 months ago #

    Do you have SSL setup? And can you turn off all shipping settings...including plugins.

  17. splashingpixels.com
    Member
    Posted 4 months ago #

    Ok I just realized you're running on Windows! I have a feeling it might be related to that...I've seen issues like this with other carts where people are using Windows...

  18. splashingpixels.com
    Member
    Posted 4 months ago #

    This is not to say it can't work on Windows...but it will take more fiddling around with server configurations to get it to work.

  19. daveritchieaz
    Member
    Posted 4 months ago #

    no ssl .... cause paypal standard is running ... and shipping is thru the woo commerce

  20. splashingpixels.com
    Member
    Posted 4 months ago #

    You mentioned you turned off all plugins but yet it seems you have jetpack active...

    Also do you have some kind of redirection in your htaccess? Have you ever had a caching plugin on that yet in the past?

  21. splashingpixels.com
    Member
    Posted 4 months ago #

    After further review, I can guarantee this has nothing to do with Paypal. Your site is having issues...Even trying to go to the dashboard is causing havoc...

  22. daveritchieaz
    Member
    Posted 4 months ago #

    jetpack is there it wont let me delete it
    this is a frash install ...
    main url is store.ghostmodder.com

  23. daveritchieaz
    Member
    Posted 4 months ago #

    ok jet pack is gone

  24. splashingpixels.com
    Member
    Posted 4 months ago #

    I can get to paypal just fine...

  25. daveritchieaz
    Member
    Posted 4 months ago #

    weird all my others work ??? just weird

  26. daveritchieaz
    Member
    Posted 4 months ago #

  27. splashingpixels.com
    Member
    Posted 4 months ago #

    Did you read my post? I said it works fine.

  28. daveritchieaz
    Member
    Posted 4 months ago #

    ok now the balls have stopped

    jetpack cause the problem???

  29. splashingpixels.com
    Member
    Posted 4 months ago #

    I believe the first thing I asked you to do is to turn off all plugins...if you would have done that, we wouldn't have wasted so much time...

  30. daveritchieaz
    Member
    Posted 4 months ago #

    so no jet pack in my future ???

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