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Wont let me install my theme (6 posts)

  1. sendallq
    Member
    Posted 2 years ago #

    I recently bought a wordpress theme for my website, I am a designer so it is an essential part to my portfolio. However I keep getting an error message when trying to upload my theme and it won't work. please help me!

  2. david.bailey
    Member
    Posted 2 years ago #

    What error is it returning?

  3. sendallq
    Member
    Posted 2 years ago #

    This:

    The uploaded file exceeds the upload_max_filesize directive in php.ini.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, cgiadmin@yourhostingaccount.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

  4. sendallq
    Member
    Posted 2 years ago #

    i tried that email, probably sounds dumb but it got sent back to me

  5. Have you tried contacting your host provider? The php.ini file may not be something your account can update.

  6. sendallq
    Member
    Posted 2 years ago #

    i have not, i will thank you!

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