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Widgets and Themes customization does not work (4 posts)

  1. PILOTUSA123
    Member
    Posted 2 years ago #

    Hello everyone,

    The problem started when I updated from 3.4 to 3.4.1 multisite install,
    few things stopped working.

    When I run wp-admin/customize.php I get a blank page with the menu on the
    left. I tried changing to Twenty Eleven and it does not
    work with any theme.
    Also the widgets no longer work/display with any theme selected, including
    Twenty Eleven.

    We did not have this problem up until the 3.4.1 come out.
    I am using the Super Admin credentials.
    Did not work with google chrome or IE9.

    Is this a bug or some files got damaged?

    Thanks
    Davys

  2. Possibly the files got damaged.

    Start by manually reinstalling the WordPress files.

  3. PILOTUSA123
    Member
    Posted 2 years ago #

    Hello Mika,
    I have tried via filezila replacing the following files:
    customize.php
    themes.php
    widgets.php

    But so far no luck. Is there any other files related to widgets and themes that should been replaced?

    I am really trying to avoid starting from scratch again.

    Any thoughts?

    Thanks again

  4. Try downloading a fresh copy of WordPress 3.4.1 and upload everything from that fresh copy except the wp-content folder.

    And of course, please make a backup as a just in case.

    http://codex.wordpress.org/WordPress_Backups
    http://codex.wordpress.org/Backing_Up_Your_Database
    http://codex.wordpress.org/Restoring_Your_Database_From_Backup

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