Why is this upgrade so complicated?

  • Lorsiculas

    (@lorsiculas)


    11 years, 10 months ago

    Here is my site http://alittlebitofinfo.site11.com/ after clicking the upgrade button. I work 12 hour days so when I came home to check the site, I see a message at the top to upgrade. So I click upgrade. IF there is so much that needs to be done FIRST, why make it so easy to click that button without any way of back tracking or having a pop-up making sure we know what is really involved first. This is my first experience building a website, and I’ve spent every spare min I’ve had over the last 3-4 months building it just to have it completely rendered useless by one click of the mouse button. I’m used to every other upgrade whether it’s windows, firefox, chrome, etc,… clicking the upgrade button and being done with it. This is the worst experience I’ve ever had with anything computer related and I wish I had never even heard of WordPress at this moment. If anyone cares to visit the url at the beginning of my rant here and would like to help me through this, please do. I have no idea what I’m doing (obviously) so telling me something in programming jargon will just waste both of our time. Sorry to be so snippy, but I’m beyond frustrated with this and it’s just another reminder to myself that you get what you pay for and since I didn’t pay for it, I got what I deserved.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Johnb81

    (@johnb81)

    11 years, 10 months ago

    HI Lorsiculas,

    I’ve been using WordPress for over 5 years now and it is the simplest software to install, maintain and upgrade. The upgrade process should only take some seconds and sometimes you need to click the upgrade button to upgrade the database.

    Regarding the problem you have, it might seem that something went wrong with the upgrade, i.e. or some file failed to upload or be overwritten because of permissions. You can easily upgrade manually by:

    1. Download the latest version of WordPress from http://wordpress.org/download/

    2. Extract the archive and upload the files (using FTP) in the root of the archive, wp-admin and wp-includes.

    3. Make sure you have a backup of everything first especially the wp-config.php file (which is in the root of your installation) and the wp-content directory.

    That should do the trick.

    Thread Starter Lorsiculas

    (@lorsiculas)

    11 years, 10 months ago

    Thank you for replying. Wouldn’t backing it up using FTP be a moot point? I’ve already clicked update so those files have probably been written over wouldn’t they? I will definitely try this though and appreciate the response.

    Johnb81

    (@johnb81)

    11 years, 10 months ago

    From FTP you can backup the files, no problem. The database need to be exported from the phpMyAdmin or something like that.

    Thread Starter Lorsiculas

    (@lorsiculas)

    11 years, 10 months ago

    That worked! Thank you! From what I can tell, everything is in place. Now I have an update ready for the theme. I think I’ll approach this differently.

    starapple

    (@starapple)

    11 years, 10 months ago

    Lorsiculas, as a longtime user of WordPress I can assure you that this is not the norm. WordPress is one of the most user-friendly applications to both non-technical bloggers and developers. I’ve bought an expensive news content management system and after encountering the difficulty to implement run-of-the-mill publishing features and encountering poor technical support, I reverted to WP. Glad that another member, Johnb81, could have helped you out.

    RichardWPG

    (@richardwpg)

    11 years, 10 months ago

    I think the tips can be found at http://wordpress.org/support/topic/troubleshooting-wordpress-34-master-list

Viewing 6 replies - 1 through 6 (of 6 total)
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