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White WP-ADMIN page (6 posts)

  1. vmatthews22
    Member
    Posted 1 year ago #

    When trying to log into my admin page, a white screen appears. I do not have an FTP client to edit the codes and try to fix the issue.

    I have no way of accessing the admin site. Any ideas?

  2. Andrew Bartel
    Member
    Posted 1 year ago #

    Sounds like you might need to get an ftp client.

    Post back once you've gotten it installed. Alternatively you can call your hosting company and troubleshoot with them.

  3. vmatthews22
    Member
    Posted 1 year ago #

    I've downloaded filezilla....

    how do i add the website to it?

  4. Andrew Bartel
    Member
    Posted 1 year ago #

    All right, you need to get an ftp username and password, which your host can give you. It will not be the same as your WordPress username and password. The ip address of your website should work as the host.

  5. vmatthews22
    Member
    Posted 1 year ago #

    okay I'll definitely have to talk to Blue Host about this. Thanks so much for the reply!

  6. Andrew Bartel
    Member
    Posted 1 year ago #

    Sure, blue host has a good reputation too, I'm sure they'll be able to at least point you in the right direction. Post here if you need more help!

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