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[resolved] White screen + URL redirect (tried everything) - Please help (6 posts)

  1. gopaldass
    Member
    Posted 3 years ago #

    Hello -

    The WordPress installation that I've been running on my own webspace suddenly stopped working. There are two basic issues - a white screen when I type in the blog address and a URL re-direct to a separate installation in the root directory of the website when I add a wp-admin. There are some great posts on the support forum on this subject, I have tried everything and as nothing works I write this in the hope for some help.

    - What might have triggered the problem:

    A) My blog was running on http://www.dhyaandesign.com/blog. In general settings I changed the site address and URL to http://www.dhyaandesign.com (I have no idea why!) A little later I was automatically logged out of the CMS and re-directed to the wp-admin for a separate wordpress install on the root directory.

    B) Rather bizzarrely, the .htaccess file went corrupt/ was deleted a few hours earlier. However, my web-host company (clook) very kindly uploaded a new version of the .htaccess and everything had been fine.

    - What have I tried:

    A) Logged in via PhPAdmin and reset the addresses to http://www.dhyaandesign.com/blog
    B) Re-uploaded the .htaccess file and given it a 644
    C) Disabled the plugins (renamed the directory)
    D) Deleted the new theme I had installed earlier today
    E) Manually upgraded WordPress to 3.1 via ftp (leaving w-content intact)
    F) Tried to add the WP_Memory_Limit and deleted the install file

    Step E: produced some interesting results. Once I had upgraded WordPress, the address dhyaandesign.com/blog still gave me blank screen. When I added the wp-admin, instead of doing a URL re-direct it said - upgrading database, did so successfully and then did a re-direct.

    Finally, I did a database check via my sql wizard on the host control panel and it seems to be OK and with no errors.

    Not sure what to do now folks! Please do let me know if you have any suggestions/ steps.

    Kind regards,
    Abhay

  2. gopaldass
    Member
    Posted 3 years ago #

    Just a quick update -

    I logged into the PhPMyAdmin and exported the database of the above mentioned blog which is currently not working. Then I made a new installation of WordPress and imported this blog. I made sure I updated the blog addresses in the database to match the new address.

    When I visit the new blog e.g. http://www.dhyaandesign.com/thenewblog I still get a white screen. However, small progress: when i add the wp-admin I am able to login and access all my content intact.

    I noticed that this time round the .htaccess created by wordpress was blank, so I added the following:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /the_blog/
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /the_blog/index.php [L]
    </IfModule>

    # END WordPress

    However, no difference. I am happy to see my posts/comments again! Now just to get it up and running. Any help appreciated!

    Regards,
    Abhay

  3. gopaldass
    Member
    Posted 3 years ago #

    Ah... one last very significant update.

    When I typed in this URL:
    http://www.dhyaandesign.com/blog/wp-login.php

    I was able to login to the blog and see all my data and everything perfectly. However, still get a blank screen http://www.dhyaandesign.com/blog/ and the wp-admin still does a URL redirect.

    I don't know much about these things, but based on what little I have learnt in the past 6 hours, it seems to be a .htaccess problem? Is that correct?

    For now, Im just happy I can login to my blog again!

  4. gopaldass
    Member
    Posted 3 years ago #

    And... the blog is back!

    I still don't know what the problem was, but hopefully this might give you a clue:

    - Once I was able to login and access the back-end, I had a look at the themes. As I mentioned I had deleted the new one via FTP thinking it might solve the problem. WordPress was letting me know that it had resorted to using the default theme. However, the front-end was a white screen.

    So I reinstalled the new theme once again and lo-and-behold everything was up and running once again. I cannot define the exact nature of the problem but I hope if anyone who is an expert reads this, they might get a sense of what happened. I've left a public trail of what I did just in case anyone has the same problem.

    And finally, I made 4 separate wordpress installs in different directories of my hosting account yesterday and was doing a lot of work on them, but I cannot think why this would affect my blog which had been running for a year.

    Kind regards,
    Abhay

  5. 123milliseconds
    Member
    Posted 3 years ago #

    Hi Abhay

    Please mark this public trail thread as resolved so that

    - others with similar problem can see it as resolved and will read this thread for help if they have similar problem

    - people providing help see it as resolved and will not waste time reading this post.

  6. gopaldass
    Member
    Posted 3 years ago #

    There you go.

    Hope this record is useful for someone else who experiences the same set of problems.

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