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White screen of death on brand new installtion (3 posts)

  1. richgsmith
    Member
    Posted 1 year ago #

    Hello all - I'm having trouble with the "White Screen of Death", but unfortunately with a brand new unused installation (which eliminates most causes I believe). A quick search shows it to be a known problem people come across from time to time, but normally when they've made a change - not when they've literally just installed.

    I have a VPS, with a few wordpress sites on it, and I've been trying to add a few new wordpress installation via softaculous - which is working fine, right up until I log in on these 'clean' accounts - where I'm confronted with the WSOD. The sites themselves render perfectly well with the out of the box content.

    These are obviously brand new accounts, with the default "out of the box" wordpress settings and no plug-ins. The memory limit in the php.ini file is 128, so I'm out of ideas for a fix. I thought it could be an issue with the softaculous installation (but manually installing gave the same result) or something with my VPS settings (no idea what to look for beyond erroneous plugins and memory.

    Does anyone have any ideas where I could look next? My host doesn't really offer wordpress support so they have no idea how to help.

    Many thanks!

    Richard

  2. My host doesn't really offer wordpress support so they have no idea how to help.

    When you get a WSOD it's because the PHP interpretor on your web server has crashed (almost always). Ask your host how you can access the web server's error log file. That may tell you why PHP is crashing.

  3. Pipe Ten Hosting
    Member
    Posted 1 year ago #

    Hi,

    Have you tried a manual installation of WordPress to see if the same issue persists?

    I would also recommend enabling PHP error logging. This can be done with a .htaccess file. Place the below code in the top of your .htaccess file.

    # enable PHP error logging
    php_value error_reporting E_ALL
    php_flag log_errors on
    php_value error_log /var/www/php_error_your_domain.log

    Kind regards
    Jamie

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