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White Screen of Death (8 posts)

  1. sliim01
    Member
    Posted 1 year ago #

    My website is displaying the white screen of death. I can access the wp-admin site but my username and password is now inactive.

    How do I restore my website back to it's original state?

  2. Pioneer Valley Web Design
    Member
    Posted 1 year ago #

    do you mean: I can access the wp-admin site but my username and password is now inactive ??

    Also, have you made any site changes at the time of this issue?

  3. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Can you post a link to your site?

  4. sliim01
    Member
    Posted 1 year ago #

    @krishna - http://www.localdistribution.com.au but at this stage i have just redirected it to my fb fan page.

    @seacoast - my site got hacked last night was the index page was replaced. my hosting/domain company eliminated that and has made it blank. and YES to my username and password now being inactive.

  5. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Do you have a backup of your site? If so, deleting WordPress and other contents in your site, then installing a freshly downloaded copy of WordPress and restoring from backup can help.

    Also see if you can delete the code or plugin you are using by using FTP or cPanel/ File Manager.

    I still find suspicious looking codes in your site.

  6. sliim01
    Member
    Posted 1 year ago #

    @krishna - yeah, i was thinking that but i don't have any back-up.

  7. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    In that case I suggest either you ask for a backup from your host or you can create one by loging in to your account. See if there is a system to get a backup of your site for the day/time just before you were hacked.

    Also I suggest to go through all the steps recommended by WordPress in this link:
    http://codex.wordpress.org/FAQ_My_site_was_hacked

  8. sliim01
    Member
    Posted 1 year ago #

    since i can't log into my account, I'll have to get a backup from my host - which i've already requested. Thanks Krishna!

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