I’m having the same problem – installed a new theme and didn’t check if it displayed properly before activating it.
Wouldn’t you know it doesn’t.
so i reinstalled/updated the version of wordpress via my webhost.
Now even when I go to the wp-admin screen, I can’t log in. It’s the white screen.
However, I just noticed that the reinstall has moved the login to domain/worpress/wp-login.
Dunno if this helps you missmoffat. I’ve gone and lost all my posts and have to start from scratch. Hopefully someone will be able to help you out.
Thanks steevil
Good to know I’m not on my own with that white screen!
I think it can happen that when the whole wordpress folder is uploaded it creates a /wordpress/ subdomain – it sounds like that’s what’s happened with your reinstall. What I’ve done is load up the individual files straight into /htdocs and this way the site appears at the main domain. Hope that makes sense and good luck..
Still scratching my head in front of the white screen but have a bit more info. if could be of use for someone to help.
Looking through the forum I saw advice to define these two variables in the wp-config.php file at top
define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_DISPLAY’, true );
I did this and it brought up the following error message:
Warning: Unterminated comment starting line 3478 in /home/linweb03/e/education-interaction.co.uk/user/htdocs/wp-includes/functions.php on line 3478
Fatal error: fatal flex scanner internal error–end of buffer missed in /home/linweb03/e/education-interaction.co.uk/user/htdocs/wp-includes/functions.php on line 3478
I haven’t made any changes to the functions.php file but went into to have a look at line 3478 and it’s simply this:
/**
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This which will force the Twenty Ten theme to activate.
As for the theme you’re trying to use, I recommend deleting it and finding an alternative.
Thank-you
The only theme I have in the themes folder is Twenty Ten because when I got the problem I deleted everything from the remote site and the database and did a completely new install.
Is there a chance the theme I was trying to use is still in the system somewhere and I haven’t completely got rid of it?
Moderator
James Huff
(@macmanx)
Volunteer Moderator
No, if you deleted the files it’s gone for good.
Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
Thanks very much James
I only had akismet in the plugins folders, as it was a whole new install but did follow the guide about manually resetting the plugins.
Sadly it didn’t work – I still come up with the same error message about line 3478.
I must admit I’m getting quite frazzled now as I meant to spend these days working on the site to show to a client on Tuesday and I can’t find much info on the web about that particular error message.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Try downloading WordPress again and delete then replace your copies of the /wp-admin/ and /wp-includes/ directories with fresh copies from the download.
Thanks again for your help with this James.
I’ve deleted and replaced those two directories and now just get the white screen without the error message that was showing before – may be some progress? Alas still baffled though!
Moderator
James Huff
(@macmanx)
Volunteer Moderator
We’re closer, that’s good. Now try replacing everything else, except the /wp-content/ directory and the wp-config.php file.
Actually before I read your message I decided to delete everything and start all over again.
I deleted the files from the remote server and uploaded them afresh.
Still got the white screen at the final stage of install
http://www.education-interaction.co.uk/wp-admin/install.php
I have carefully checked that I have all the correct database information in wp-config.php.
However, when I went into the database I found there were no tables there – this is presumably because they get created when you finish the install?
I contacted my web host, who ran a testphp.php which worked fine, so their suggestion is that my wp files are corrupted in some way. I have used these files successfully before and haven’t made changes to them and am being thorough about uploading them to the remote server, so still completely stuck!
Sorry it’s turning into such hard work!
The tables get created after you run the install, yes.
Download a fresh copy of the wordpress zip. It can’t hurt at this point.
Also, what version of php do you have on the server?
Thanks very much ipstenu and to all who tried to help to me on this.
Finally a whole fresh copy as you suggested and another complete new install has sorted the problem out. Not got to the bottom of what was going wrong but just very relieved!
