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WebsiteDefender WordPress Security
[resolved] White options screen (NOT white screen of death) (4 posts)

  1. CouponCodePlugin
    Member
    Posted 10 months ago #

    This is not a completely white screen, which would indicate an error, this is just blank options, everything else can be seen correctly.

    Unfortunately, this seems to happen to a number of our websites.
    The website where we have installed the plugin is an existing site that has been redesigned and all files replaced. We already have an account and I have generated a new php file from your website, but there is no way to add my details.
    I checked the source coding and found that it is completely blank, no text or anything else is being generated on this page where your plugin details should show.

    Our server is using the latest stable release of everything as it is updated regularly.
    WordPress is also using the latest version and all plugins are updated. I switched on debug mode and could not see anything that related to your plugin.

    view screenshot

    Please let me know if you need anything else.

    Many thanks
    Dave

    http://wordpress.org/extend/plugins/websitedefender-wordpress-security/

  2. CouponCodePlugin
    Member
    Posted 10 months ago #

    damn you websitedefender!!! As soon as I posted this, an update popped up and it solved the issue!

    Awesome stuff. Thank you

  3. WebsiteDefender
    Member
    Plugin Author

    Posted 10 months ago #

    Hello!

    Thank you for showing interest in our plugin! Yes, it was an error from our end when we released it but we've fixed it now :)

    Regards,
    WSD

  4. CouponCodePlugin
    Member
    Posted 10 months ago #

    Great stuff. Thank you so much.

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