Where do you go if you’re not getting help on here?

I’m afraid we are it.

You’re absolutely sure that the files have been uploaded to your plugins directory? Could you tell us what filepath you see with your ftp program? Are the files properly unzipped and everything? Can you give us screenshots?

Excuse the stupid questions but we can’t of course see what’s going by taking a look over your shoulder…

using my FTP Client under godaddy

Could you explain what is that?

Flagged as modlook. This time waster is double-posting, getting replies in both posts, AND complaining about not getting help.

http://wordpress.org/support/topic/117646?replies=9

that image is nice but doesnt do anything to answer the questions I asked you in the other thread.

so here it is again:

what are using to upload these plugins, and where (specifically) (whats the EXACT path you see) are you uploading them to?

I want to know the FULL path, in other words —

/public_html/blah/asdfasd/wp-content/plugin/

NOT wp-content/plugins

thats a relative path.

This is what I would like you to do please.

Look at your image, supposedly you have a folder in your plugins directory named:

wp-useronline.2.10

Now im going to post some links for you:

Here is the hello dolly plugin, exactly where it needs to be:

http://myragmag.com/wp-content/plugins/hello.php

According to what you have in that image, I ought to be able to browse to a particular file includes in the useronline plugin and bring it up in my browser.

One file included in the zip is named:

useronline-js.php

so lets do this:

http://myragmag.com/wp-content/plugins/wp-useronline.2.10/useronline-js.php

doesnt work.

So when you unpack the zip it actually unpacks to :

useronline

so lets try that:

http://myragmag.com/wp-content/plugins/wp-useronline.2.10/useronline/useronline-js.php

doesnt work.

What does that tell you? I know exactly what it tells me.

What is inside wp-useronline.2.10? Give me a file name or a directory name.

If its a directory, whats the name of the directory, and give me the name of a file inside that directory.

well that solves THAT problem ..

wp-content/plugins/wp-useronline.2.10/wp-useronline/useronline

thats not how that zip unpacks.

and assuming you are doing the same thing for all the other plugins it wouldn’t be surprising to hear you’re having trouble.

Look inside the askimet folder.. what do you see? Thats a rhetorical question intended to get you thinking and observing. 🙂

Look at the README for useronline. It reads:

Installation Instructions

1. Open wp-content/plugins Folder
2. Put: Folder: useronline

useronline is ONE directory with NO subdirectories.

you’ve added, not just one, but TWO extra directories on top of that.

I suggest taking a look at how you have installed plugins that exist within directories, and also the READMEs if any exist.

One small thing to add: if you use that FTP thing from godaddy – make sure the plugins files (and all the PHP files) are uploaded as ASCII, not binary. Use binary ONLY for images!