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Google Language Translator
[resolved] When I translate back to English, the text gets messed up. (37 posts)

  1. Roc
    Member
    Posted 9 months ago #

    Dear Sir,
    I installed the plugin version 2.7 to WordPress 3.7.
    Everything was fine at first.It was doing all things smoothly.But suddenly this bug started.Everytime when I translate my page back to its own language (English) text gets messed up.(The page just shows the first letters of the sentences.)I tried uninstalling and re-installing the plugin but results are same.(Plugin still remembers even its own settings.I cant start from scratch.)
    Should I manually delete some files or tables to reset this?Or is there another solution?
    P.S. You can check the incident from our website.
    Regards,
    MyGameIndex.com

    http://wordpress.org/plugins/google-language-translator/

  2. muhammadkamran05
    Member
    Posted 9 months ago #

    i am also facing problem when change page language to another, page show only one starting character.

  3. muhammadkamran05
    Member
    Posted 9 months ago #

    hi mygameindexdotcom when you resolve this issue. kindly email me,
    because i am facing same error.
    [ redacted, support is offered via the forums and not email ]

  4. Lee Hobbs
    Member
    Posted 9 months ago #

    I too am having this problem and would love to know how to fix it. Other than this glitch its a great plugin.

  5. greenireland
    Member
    Posted 9 months ago #

    Same here - Cannot get back to untranslated site once I use this plugin. Even if I shut down the browser it's still translating Spanish street names into unusable English.

  6. muhammadkamran05
    Member
    Posted 9 months ago #

    i am facing same issue
    http://alignpx.com/cincostars/
    while interleaving between english and other language. anyhow i am working on when i find solution i will tell you, thanks

  7. Roc
    Member
    Posted 9 months ago #

    We got no reply. :) Maybe the developer is busy. It's ok since many users are having the same problem.Anyways you can check the developers' recent replies to smilar posts Muhammad Kamran.
    I have just tried using Google's own code.Well the issue continues if you disable the plugin and use the Google's meta tag and snippet code.So I think it's not plugin's fault.
    It maybe something about our themes or webpages either.
    I will try something else. The plugin is uninstalled for now.

  8. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    Hi mygameindexdotcom, thank you for the support in your above post. There is one issue that I have found to be a problem in my plugin: I switched over to using the "multilanguagePage" option in version 2.7, which has caused some issues. This has been for a very small percentage of users, mostly in Germany.

    But I am noticing problems with Google too, as I have also tried installing the default translate tool on other users' websites, and it's throwing off horrible translations, even single letters that should be entire words.

    For everyone in this thread experiencing the same issue: I would recommend reverting back to version 2.6, and then seeing if that works for you. If the issue still exists, issues will probably be related to theme or Google-specific problems.

    I do have a fix for this, but I would need access to the website, and I can be emailed here: http://www.studio88design.com/get-in-touch/

    I will try and help as much as possible for free until the issues are clear and out in the open.

    Thanks so much!

  9. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    Hi muhammadkamran05, your issue is likely related to my configuration change in version 2.7. Would you mind trying version 2.6 and seeing if that fixes your issues? You can download that previous version here: http://downloads.wordpress.org/plugin/google-language-translator.2.6.zip.

    If this does not work, I'm finding that it could be an issue with the theme or with Google directly. A good test for this is to install their Translate tool directly from their website here: http://translate.google.com/

    Let me know if I can help you with this. Thanks!

  10. teplitz
    Member
    Posted 9 months ago #

    I went back to 2.6 and everything is working fine now. Whew! Looking forward to 2.8.

  11. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    Lee Hobbs and greenireland, have you been able to re-install version 2.6 and see if that solves your plugin issues?

    Let me know if I can do anything to help. Thanks!

    Here's version 2.6 if you need it:

    http://downloads.wordpress.org/plugin/google-language-translator.2.6.zip

  12. greenireland
    Member
    Posted 9 months ago #

    Thanks Rob, I appreciate your response.

    I've gone back to 2.6 and everything is working fine. Will keep watching for next update!

  13. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    Thanks for reporting back here, greenireland. I'm glad it worked. We will have this issue fixed in version 2.8.

    Rob

  14. Roc
    Member
    Posted 9 months ago #

    Hi Rob,
    Thanks for your response!
    I installed version 2.6.It works great in the flag mode. :)
    But same issue happens if I try to translate using google toolbar or dropdown language box.

  15. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    HI mygameindexdotcom, yes we have almost concluded that this is a Google issue, because we have found that installing the default translator, provided directly from the Google translate site itself, is producing some of the same translation issues on numerous, but not all sites. There is probably some issue of theme conflicts using lots of custom scripts as well.

    The reason the flags work in the plugin is because we use a custom function to access the translations, which somehow bypasses Google's default function.

    I urge you not to take my word for it, but to go here and try to install the basic version of Google Translate from their website, while fully removing our plugin: http://translate.google.com. You will see what I mean.

    My premium version of the plugin uses custom methods of accessing the translations for both the flags AND the drop-down, when using the custom theme I provide in that plugin. If you are interested in purchasing, the plugin is $12 and you can see a demo of it here http://www.wordpress-studios.com/how-it-works/.

    But you don't have to purchase it, you can just use the flags functionality for now and you will be fine.

    I think Google made some type of update just last week and this has only been causing issues since then. I'm sorry to deliver bad news!

    Thanks so much for using the plugin.

  16. Roc
    Member
    Posted 9 months ago #

    You are completely right. Few days after the first error, I removed your plug-in and installed the basic version of Google's translator. But nothing much changed.
    I will surely consider buying the premium version if I can get the site up and running.It's still under construction.
    Between your website (http://www.studio88design.com) and its services look really professional.
    Thanks again. :)

  17. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    No problems, mygameindexdotcom.....I appreciate the comments. I'm just glad we know now the problem! It's very frustrating not knowing the issue for the past few days!

    Thanks!

  18. Off topic:

    Rob Myrick? Your how-it-works domain name goes against the WordPress trademark and needs to be changed or swapped with another domain name.

    http://wordpressfoundation.org/trademark-policy/

    Please resolve this an don't post that domain here anymore.

  19. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    Thanks, Jan. Got the message loud and clear. I will simply move this site over to http://www.studio88design.com, and thanks for the info.

  20. muhammadkamran05
    Member
    Posted 9 months ago #

    i chnage the your plugin version 2.7 to 2.6 but facing still same problem. you can check by visiting http://alignpx.com/cincostars/.
    please guide me how to resolve this issue.

    regards
    muhammad kamran

  21. apostlepoe
    Member
    Posted 9 months ago #

    Hi,

    We'd need Rob to be certain of this, but. In your page's source code I see a reference to "multilanguage" which I believe is exclusive to version 2.7 of the plugin. In other words, version 2.7 may still be present in your installation.

    Try checking your WP>Administrator>Dashboard>Installed Plugins settings to make sure that version 2.7 has been Deactivated -and- Deleted.

    You may also wish to Deactivate -and- Delete version 2.6. Just to start fresh.

    You can then download a new copy of version 2.6 at this address,

    http://wordpress.org/plugins/google-language-translator/developers/

    Hope this helps!

  22. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    Yes, it appears that version 2.7 might still be installed on your site. I double-checked source code for version 2.6 and "multilanguagePage:true" is not present there.

    Here is exact link for that download. http://downloads.wordpress.org/plugin/google-language-translator.2.6.zip

    Thanks you as well, apostlepoe :)

    Rob

  23. J Ivy
    Member
    Posted 9 months ago #

    This may help someone:

    I am currently running 2.6 and was experiencing the same issue; however, I found that if you set the default language to anything but English it not longer breaks the site when you switch back from another language. And the translator does not translate the site to the selected "default" language on load so it's a win-win.

  24. apostlepoe
    Member
    Posted 9 months ago #

    Hi,

    That's very interesting...

    For what it's worth, I am running WordPress 3.6.1, GT 2.6 and the theme Atahualpa version 3.7.12. My site is in English with the default language also set to English.I can translate back and forth without any problems whatsoever. I'm curious.

    If you feel comfortable doing so, maybe you can post a link to your site?

    Thank you for the tip!

    ap

  25. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    Hi J Ivy, yes I have noticed this too when testing, that you can actually switch to a non-default language and it will sometimes fix the glitch that comes up with some websites.

    But it normally will work correctly when the conditions are correct. I've noticed that sometimes if there is heavy jQuery, Flash, or javascript on the website, the translator will act up and product minor errors. But in most cases, I can eliminate these problems.

    Would you mind posting a link to your website, so we can take a peek?

    Thanks! Rob

  26. muhammadkamran05
    Member
    Posted 9 months ago #

    Hi Rob Myrick Member

    i resolved issue(text gets messed up). This was due to some malicous html e.g

    <h1>
          <a>/" title="Go back to homepage">
          <?php bloginfo('name'); ?></a>
          </h1>

    when i remove those line from my theme. your plugin start working..with no errors.

    thanks

  27. dhruwal
    Member
    Posted 9 months ago #

    I had same issues, reverted back to 2.6 and worked great. Any update when 2.8 will be out?

  28. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    Hi guys, I'm glad to hear things are working.

    2.8 will be out within two weeks, and now I am armed with much more knowledge about translation errors. Most of them are due to Google seeing text that it assumes is in a different language than the default language, which causes weird issues.

    Stay tuned.....also the premium version is almost finished. And I will announce that soon too, once I feel confident that things work consistently in testing. Almost there!

    Thanks!

  29. dhruwal
    Member
    Posted 9 months ago #

    Great news Rob. Thanks. Goodluck.

  30. Rob Myrick
    Member
    Plugin Author

    Posted 9 months ago #

    I'm going to mark this as resolved, as I believe everyone here has their issues solved. You can always post here in the future if I missed anyone. Please let me know if you have issues.

    Thanks!

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