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what happened to my site? (21 posts)

  1. kathrynivy
    Member
    Posted 1 year ago #

    I did an update to my big contact on our site and once it was complete all I get now when trying to access anything is a almost complete blank page minus () in the upper left hand corner of the screen. Please help me figure out what happened or at least how to undo or erase anything that might be doing this to us. I don't mind having to start all over agin from the beginning either.

  2. Andrew
    Forum Moderator
    Posted 1 year ago #

    Have you tried disabling plug-ins to check whether any are responsible?

  3. kathrynivy
    Member
    Posted 1 year ago #

    like what kind of information?

  4. kathrynivy
    Member
    Posted 1 year ago #

    it won't let me access anything

  5. Andrew
    Forum Moderator
    Posted 1 year ago #

    So you can't log into the admin panel?

  6. kathrynivy
    Member
    Posted 1 year ago #

    i can see tell that i am on different pages because of the navigation bar at the top of the screen but nothing except () in the window

  7. kathrynivy
    Member
    Posted 1 year ago #

    Im already log into the admin. I'm unable to access it to even log out

  8. kathrynivy
    Member
    Posted 1 year ago #

    you can try accessing the site if you want to see what I mean

  9. kathrynivy
    Member
    Posted 1 year ago #

    the website is scarfacediesel.com

  10. kathrynivy
    Member
    Posted 1 year ago #

    can we just start from a clean slate?

  11. mikekingis
    Member
    Posted 1 year ago #

    I have a similar problem. I updated the website as prompted by WordPress and while the website is still on the web and I can get into the log in page, when I enter my password all I get is a page. Nothing.

    If it is not fixed somehow the website is finished as I can not get in to edit change content.

    Any ideas anyone?

  12. kmessinger
    Volunteer Moderator
    Posted 1 year ago #

    @kathrynivy
    Have you tried:
    - deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can't get into your admin dashboard, try resetting the plugins folder (rename it so it doesn't load) by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    @mikekingis Please start your own thread.

  13. kathrynivy
    Member
    Posted 1 year ago #

    i am using the twenty eleven theme. I can access any of php

  14. kathrynivy
    Member
    Posted 1 year ago #

    i can not access phpmyadmin or ftp

  15. roncline
    Member
    Posted 1 year ago #

    This morning my 3-year-old site went completely blank -- cannot access wp-admin page. I have no idea what to do. Help!

  16. esmi
    Forum Moderator
    Posted 1 year ago #

    @roncline: It is impolite to interrupt another poster's ongoing thread with a question of your own and it causes significant problems for the forum's volunteers. Please post your own topic.

  17. roncline
    Member
    Posted 1 year ago #

    Posting email follow-up request.

  18. roncline
    Member
    Posted 1 year ago #

    Sorry -- I thought I had the same problem (blank page) and there might be a correlation. I'll do what you requested.

  19. kathrynivy
    Member
    Posted 1 year ago #

    still need help accessing the phpmyadmin

  20. kathrynivy
    Member
    Posted 1 year ago #

    I don't think i have a phpmyadmin set up. if i were to do so now will i be able to get it to affect any of my website files?

  21. esmi
    Forum Moderator
    Posted 1 year ago #

    @kathrynivy: You need to ask your hosts for assistance with this. We can't really give you any help on it.

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