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1. gambrker
   Member
   Posted 1 year ago #

   My client was updating the website and claimed a page disappeared, which come to find out it did. In my attempt to rectify, I noticed that the Visual Editor started disappearing on certain pages, and one page would not display anything (i.e. edit box, settings, etc...on the admin side).

   After reading through lots of posts here, I attempted to try things to fix it - profile settings, toggling plugins, changing CHMOD properties on the server. Toggling plugins seemed to work the best, but when the Visual Editor would display, as soon as I click "update" it would go back to the strictly HTML editor.

   In the process of doing this, the site now gives an Error 404 on any page you try to access (on the front end) except for the home page. I'm at a loss. SOMEONE PLEASE HELP!!!

   http://www.asnpc.com

   Thanks,
   GAMBRKER

2. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   Have you tried:

   - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

   - switching to the Twenty Ten theme to rule out any theme-specific problems?

   - resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

   - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

   - increasing the memory available to PHP?
   http://wordpress.org/support/topic/253495#post-1017842

3. gambrker
   Member
   Posted 1 year ago #

   Ok, here's the word:

   Deactivated all plugins, and resulted in Visual Editor appearing. As soon as I update the page, it goes away again (plugins still deactivated).

   Tried Twenty Ten theme, no change in the Error 404.

   Reset the plugins folder, no change in either issue.

   Re-uploaded fresh admin and include folders, no change in either issue.

   Tried Memory Boost Plugin, no change.

   One thing I noticed, in the Dashboard area, the Incoming Links, Plugins, WordPress Blog, and Other WordPress News are all either blank or saying "Loading...".

4. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   Tried Memory Boost Plugin, no change.

   That won't work in 3.x You could try some of the other memory increase approaches in http://wordpress.org/support/topic/253495#post-1017842

   It also sounds as if your hosts are blocking some connections to 3rd party sites.

5. gambrker
   Member
   Posted 1 year ago #

   Just added define('WP_MEMORY_LIMIT', '32M'); to the wp-config file, but no change either.

   This site been functioning fine for a couple months now. Its strange that it would start crapping out all of a sudden.

   You think an upgrade to 3.0.3 might make a difference?

6. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   No - although I'd still recommend that you upgrade asap. 3.0.2 and 3.0.3 were both security releases.

   I'd try bumping your memory up to at least 64M and see if that helps. Do you have access to any server error logs?

7. gambrker
   Member
   Posted 1 year ago #

   64M - still no change.

   I have access to the logs, but have no clue what to do with it. The current log shows all GET methods. Nothing jumps out at me, but then again, I don't know what I'm looking for.

8. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   Try contacting your hosts. Not all hosts allow their users to increase their memory allocation.

9. gambrker
   Member
   Posted 1 year ago #

   Alrighty...

   Contacted my host (1and1) and the current memory allocation is 20mb, and the max I can increase to is 30mb (which still apparently isn't enough). They recommended switching to a virtual (dedicated) server, $29/mo, which allows me to set the memory to whatever is needed.

   Is this memory issue typical among wordpress sites? There were only a couple pages that actually had content on them. I see no other way to fix this situation.

   Thanks for your help.

10. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Is this memory issue typical among wordpress sites

    On sites with 30M memory or less, yes.

    Have you tried:

    - switching to the Twenty Ten theme by renaming your current theme's folder in wp-content/themes using FTP or whatever file management application your host provides?

    - resetting the plugins folder by FTP or phpMyAdmin?

    Using Twenty Ten and as few plugins as possible might just allow you to run a blog with those memory limits.

11. gambrker
    Member
    Posted 1 year ago #

    Switched to Twenty Ten, with renamed empty plugins folder, and each page still gives an Error 404.

12. gambrker
    Member
    Posted 1 year ago #

    Doesn't it seem like if it were a memory issue, that the first page would not show up as well??? The home page displays just fine. Its the other pages that don't.

    Makes me think something got jacked up in the database. But then again, I'm quite new to this, so I really don't know.

13. gambrker
    Member
    Posted 1 year ago #

    Whoa, just discovered an error at the bottom of the home page... looks like a result of the 404 as well.

    Warning: include() [function.include]: URL file-access is disabled in the server configuration in /homepages/28/d344565347/htdocs/wp-content/themes/matrix-for-asnpc/footer.php on line 17
    
    Warning: include(http://www.matrixmediaconcepts.com/includes/sitebymatrix.php) [function.include]: failed to open stream: no suitable wrapper could be found in /homepages/28/d344565347/htdocs/wp-content/themes/matrix-for-asnpc/footer.php on line 17
    
    Warning: include() [function.include]: Failed opening 'http://www.matrixmediaconcepts.com/includes/sitebymatrix.php' for inclusion (include_path='.:/usr/lib/php5') in /homepages/28/d344565347/htdocs/wp-content/themes/matrix-for-asnpc/footer.php on line 17

    Also, the admin dashboard now shows all the other info it stopped showing before.

14. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    What are you pulling from that site?

15. gambrker
    Member
    Posted 1 year ago #

    Simple image with link.

16. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Why not upload the image to your site and then add the image & link to the footer template file?

17. gambrker
    Member
    Posted 1 year ago #

    It's my freelance logo and link to my site. A php file resides on my web server, and I put the php include on clients pages that way I can control the link and image from one place if I ever need to change it.

18. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Well, your client's server won't allow that kind of remote file fetch.

19. gambrker
    Member
    Posted 1 year ago #

    Discovered the solution here: http://www.squidoo.com/wordpress-not-found-error-fix

    Everything works fine now, and it doesn't appear that I will need to upgrade hosting.

    Thanks for your help esmi.

20. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    No problem. Glad you managed to resolve it.

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