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what do you have to do to get support from wordpress (7 posts)

  1. facetree
    Member
    Posted 2 years ago #

    i have been trying to get support from word press about my site its a joke never get a reply? anyone know where to start or do i ask for a refund as its a joke

  2. alchymyth
    The Sweeper & Moderator
    Posted 2 years ago #

    if it is urgent, consider to hire somebody: http://jobs.wordpress.net/

    you asked your question http://wordpress.org/support/topic/made-website-free-uk-classifieds?replies=3 only about 4 hours ago -
    considering this is a free support forum for the free WordPress software and is run by volunteers - and it is the weekend - you possibly cannot expect an immediate reply.

    please allow at least 24 hours to get a reply, and add more details and relevant information to your topic if necessary, to make replying easier.

  3. facetree
    Member
    Posted 2 years ago #

    For 1 wont be hiring anyone as is says when you buy script you get support

    for 2 did not actually mean the forum as i have emailed tryed to contact support with no reply

    and thank you for reply because it was not directed a the forum thanks

  4. cubecolour
    ɹoʇɐɹǝpoɯ
    Posted 2 years ago #

    WordPress is free software. No one pays for it here, so a refund would be for $0.00. If you paid for self-hosted WordPress, you've probably been ripped off. Everyone here is a volunteer. There is no email support offered here.

    Your only other topic in this forum does not make it clear what you are asking. Your question is very vague and the creative spelling makes it rather hard to understand.

    Also as you replied to your own topic it would have disappeared off the 'unanswered topics' list that people check when looking for topics to answer.

  5. facetree
    Member
    Posted 2 years ago #

    As i said my keys where sticking yes i did pay for it dohhhh

  6. facetree
    Member
    Posted 2 years ago #

    payed for classi theme press

  7. cubecolour
    ɹoʇɐɹǝpoɯ
    Posted 2 years ago #

    Go to classi theme press for support then - you paid them NOT WordPress

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