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Weird Jetpack widget and sharing buttons issue (3 posts)

  1. JeremyLLawson
    Member
    Posted 1 year ago #

    I'm currently working on a site for my niece, and I've run into a strange issue with Jetpack. The site is using WordPress 3.5, Gantry Template Framework 1.31, and a theme called Grunge, created by Rockettheme. It was one of their free themes that I downloaded when I had a membership there.

    The problems are while I can download and even activate the Jetpack plugin, as soon as I link it to my account I lose the ability to modify the widgets. It's like they are froze, you click on them and they don't open up, you can't drag things from the available widget area to any of the widgets, nothing. Also, while you can activate the sharing buttons, they don't get placed on the site properly. For now I've installed and activated the ShareThis sharing buttons, but I'd prefer to have Jetpack as I use it on several other sites and I love the features it offers.

    I guess I should mention the site address, it's http://britafrazier.com

    Any ideas on what I should look at to fix these problems?

    http://wordpress.org/extend/plugins/jetpack/

  2. JeremyLLawson
    Member
    Posted 1 year ago #

    I tinkered around a bit earlier and figured out that if I activate the notifications it causes the widgets page to freeze.

    The sharing buttons still don't work but for now I think I can live with it.

  3. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to deactivate all other plugins one by one, and see if one of them conflicts with Jetpack and causes the errors you experienced on the Widgets page?

    If that doesn't help, could you also open the Javascript Console and check for any errors on the Widgets page?
    You can find out how to enable the Javascript console here:
    http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers

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