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Website won't open on Safari (10 posts)

  1. laura.jean
    Member
    Posted 1 year ago #

    Help!
    I was in the process of trying to update some of the media on our website and suddenly it stopped working and I haven't been able to VIEW the actual website OR even see the log-in page through wordpress. I am using Safari 5.1.7 but I know that it isn't an issue with my computer, my wifi network, or Safari because I have tried this on other computers in different locations and I still come up with the same issue.

    I get this error message:

    Failed to open page

    Safari can't open the page.
    Safari can't open the page "http://www.skarbeklaw.com/" because the server where this was located isn't responding.

    I NEED to work on this site for my job and can't figure this out!!

    This is happening to BOTH websites for the company.

    http://www.skarbeklaw.com
    http://www.skarbeksolutions.com

    Please please help!

  2. laura.jean
    Member
    Posted 1 year ago #

    I just cleared the cache for safari in case that was the main issue. Nothing was fixed.

    I also just downloaded firefox to see if that would help. Went to my site, no luck, same issue.

    I also Reset Safari, clearing EVERYTHING, and still the same issue.

    So my guess is that at some point I messed up something inside the wordpress site that makes it incompatible with most computers. Not sure how I could have done this with just a simple media upload but I am completely stuck.

  3. mnuworld
    Member
    Posted 1 year ago #

    Are you Try it other browser on your computer? Cheek if there any proxy setting on your connection or browser. May be proxy connection problem.

  4. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Perhaps this page will be helpful:

    http://codex.wordpress.org/Login_Trouble

  5. laura.jean
    Member
    Posted 1 year ago #

    Thank you. I have tried clearing all the caches and cookies. It loads only on one other computer that I have tried so far. It was a dell. So far all other computers cannot load the page how it is right now.

    I have gone to that website however I am unable to change anything of that sort because I cannot log in or even view the page.

    I tried viewing the webpages through an alternate route and that worked however this is not convenient for clients who want to view our site.

  6. because the server where this was located isn't responding..

    means your internet connection or router at your home/office is flakey or broken. Nothing more. Your sites come up for me fine.

    So my guess is that at some point I messed up something inside the wordpress site that makes it incompatible with most computers.

    No.

  7. laura.jean
    Member
    Posted 1 year ago #

    @songdogtech,

    I thought the same thing except that it opens for my coworker's computer at our office and not mine. And at home, I used to do all my editing until one day it just stopped working, right after I uploaded new images. At home, every other site works except for these two. At a third location, we had the same issue and I couldn't open the site from any computer.

    If I am missing something about how to reset my internet, let me know. Turning it off and on does nothing.

  8. mnuworld
    Member
    Posted 1 year ago #

    @laura.jean

    Your two site open for me! its mean site running okk! Problem with your pc internet connection. You must cheek it out. And you can try proxy for testing purpose. If okk thats mean your firewall may be restrict your site.

  9. mu0u70c0
    Member
    Posted 1 year ago #

    did you solve this? Think im getting the same problem

  10. esmi
    Forum Moderator
    Posted 1 year ago #

    @mu0u70c0: As per the Forum Welcome, please post your own topic. Posting in an existing topic prevents us from being able to track issues by topic. Added to which, your problem - despite any similarity in symptoms - is likely to be completely different.

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