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website taken down by previous webmaster (3 posts)

  1. AlohaNinthIsland
    Member
    Posted 3 years ago #

    I don't know the version of WordPress..

    I have terminated the services of the webmaster who setup my website. The code he gave me does not work any longer. It is for http://www.AlohaNinthIsland.com. His name is [redacted]. He must be removed from having access and control over my site. He has taken down my site and has tried some other things. What steps can I take to remedy this and restore my website. I have been working with SiteGround. Now what can I do for wwww.AlohaNinthIsland with WorPress? How can I change my password?
    Thank you,[redacted]

  2. mrmist
    Forum Janitor
    Posted 3 years ago #

    Do you have any access to your hosting? You need access to the files (FTP) and access to the mysql database in order to recover and carry on. You also need to make sure that you control the domain, rather than the person who set the site up.

  3. Chip Bennett
    Theme Review Admin
    Posted 3 years ago #

    As mrmist said, this is first and foremost an issue to take up with your hosting provider, and your domain registrar.

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