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Sugar and Spice
[resolved] website not appearing mobile-responsive (8 posts)

  1. k.holloway
    Member
    Posted 4 months ago #

    Hello,
    When I look at my website on my mobile phone, it does not appear properly like the demo site. The text is there, but most of the design elements lost. I have seen support threads where fixed width is identified as the problem. I am using a child theme, where I created a style.css file to reference the parent theme design. I do not know how to change/modify the fixed width issue, or if that is my problem. I am new to WordPress and self-taught, so I don't know much about coding, etc.

    My site is: http://www.bykateholloway.com

    Thank you,
    Kate.

  2. Andrew
    Forum Moderator
    Posted 4 months ago #

    Can you link to a page with the issue?

  3. k.holloway
    Member
    Posted 4 months ago #

    Thanks Andrew. For example, this is the live demo of the theme and it appears nicely on my mobile: http://webtuts.pl/test/sugarspice/

    In contrast, my site http://www.bykateholloway.com looks fine on desktop, but on mobile it is missing the proper fonts, page width, ribbon/menu design feature at the top, etc.

    Does that help illustrate the problem?

    Thanks,
    Kate.

  4. Andrew
    Forum Moderator
    Posted 4 months ago #

  5. k.holloway
    Member
    Posted 4 months ago #

    Thanks for checking Andrew. Perhaps it is just my phone. I will check from a friend's mobile device when I have the chance.

    I'm on a Samsung Android. Mind telling me which type of device you used?

    Thanks,
    Kate.

  6. tiramipursuit
    Member
    Posted 4 months ago #

    My site was having the same issues until yesterday. Has the issue now been resolved?

  7. k.holloway
    Member
    Posted 4 months ago #

    Hi Tiramiapursuit,
    My site still looks bad on my mobile phone, but in the thread above, it appeared fine for Andrew on his mobile devices. So I'm not sure if it's my phone/browser, or what.

    -Kate

  8. alex27
    Member
    Theme Author

    Posted 4 months ago #

    @k.holloway - my demo website looks like your website on my iPhone, the ribbon is missing but it's on purpose. The menu is switched to a drop down list.
    If you want to disable responsive you can do that from Theme Options. Then your website will look the same on phones and desktop, but on phones users will be forced to scroll extensively to see your content.

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