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Ecwid Shopping Cart
[resolved] Website loading slowly (3 posts)

  1. dreamprojects
    Member
    Posted 1 year ago #

    I'm testing the plugin on http://www.original-cuberdons.be.
    Theme is Twenty-Twelve and no other plugins are activated.

    Without the ecwid plugin my site loads immediately.
    With the ecwid plugin activated it takes at least 2 minutes to load.

    Please help... I'd love to use ecwid, it's the best online shop for the products I want to sell.

    http://wordpress.org/extend/plugins/ecwid-shopping-cart/

  2. makfruit
    Member
    Posted 1 year ago #

    Hi,

    I've inspected your site. This issue is most likely caused by the fact the your server for some reason restricts HTTP requests to app.ecwid.com .

    Ecwid plugin for WordPress uses Ecwid APIs for retrieving product information from Ecwid servers (it is needed for SEO purposes). For that, the plugin has to make HTTP requests in background to the remote Ecwid servers at app.ecwid.com . If such requests are blocked by the server where the site is hosted then the plugin may work improperly. It seems like in your case the same thing happens.

    Please contact your hosting provider on this matter - please ask them whether there are some problems with outgoing connections to app.ecwid.com . Maybe, there are some firewall rules affecting those connections or something else.

    Meanwhile, as a workaround, please disable the plugin and integrate your store on some page of your site using the approach described in this article (please see the part 'Manual installation'):
    http://kb.ecwid.com/w/page/15853324/WordPress#Installation

    Look forward to your comments.

  3. dreamprojects
    Member
    Posted 1 year ago #

    Thanks very much for your clear answer...
    Very much appreciated!

    The workaround does it for me.

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