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Website is down after going into the "General Tab" of WP. PLEASE HELP!!! (3 posts)

  1. nikkigaskins
    Member
    Posted 6 months ago #

    Hi there--

    Several months ago, I purchased a domain name from Register.com--berkeleyobserver.com

    When I recently created a WordPress site for The Berkeley Observer, BlueHost created an ugly URL for me:

    http://69.195.124.157/~berkelk9

    I had Register.com forward anyone who typed in "berkeleyobserver.com" to the URL with the ugly name.

    The problem is even though the site takes them to The Berkeley Observer, when a person clicks on story, etc--the ugly URL is still there and that's what is shared on Facebook, etc.

    To attempt to fix this, I just went into WordPress, clicked on settings and then went to the "General Tab."

    There, I replaced the ugly URL with: http://www.berkeleyobserver.com in both lines.

    The problem now is that it's brought my entire website down and I'm starting to panic. Something majorly funky has happened to the look of the site.

    When I now try to log into WP to fix it--it says I can't log into my account to do so--I'm guessing this has something to do with the changes I made in the "General Tab."

    PLEASE, PLEASE someone help me.

    What should I do. I wish there was a support number to call :o(

    Thanks,
    Nikki

  2. nikkigaskins
    Member
    Posted 6 months ago #

    Actually--rather than replace the ugly URL with: berkeleyobserver.com--I accidentally replaced it with an incorrect URL: http://www.berkelyobserver.com. I left out an "e" which further complicates things :o(

    When I try to log into my account, I get: Server not found.

    Firefox can't find the server at http://www.berkelyobserver.com.

    Please help.

  3. kmessinger
    Volunteer Moderator
    Posted 6 months ago #

    Try this, http://codex.wordpress.org/Changing_The_Site_URL

    Note there are several ways that do not require access to the backend.

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