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Website Hacked (10 posts)

  1. respi22
    Member
    Posted 1 year ago #

    Hi, my website has suffered a couple of hack attacks and now it's saying that is temporarily suspendend. I talked to the hosting company but they say is a wordpress issue.

    I can't access the admin side either. Could anyone help me?
    thanks

  2. Tara
    Member
    Posted 1 year ago #

  3. The Hack Repair Guy
    Member
    Posted 1 year ago #

    First of all, like to say that your host has shown their true colors. Time to bail on that outfit.

    Next, ask them if they have backups from last week. If not, another reason to leave and if they require you to pay for a backup- another reason to get out of that place asap.

    Since they've suspended your site, it's now twice as hard for you to fix the issue sadly. You'll need to find someone to go through every file within your website, hunt down those hacker scripts and remove them, then have that person better lock down your WP installation (latest version, change passwords, etc.).

    Best of luck on this one. Very sad to see web hosts like this are still in business.

  4. The Hack Repair Guy
    Member
    Posted 1 year ago #

    Curious to hear how this worked out for you.

  5. respi22
    Member
    Posted 1 year ago #

    Thanks guys, it's seems that godaddy doesn't have what is needed which surprises me since they do have the deep pockets to help their customers. In my case, I call them a couple of times and they have nothing to say regarding these.

    Hack repair guy could you quote me, how much would it cost me to fix this with you?

    Pls email me if you can respi22@yahoo.com

    Thanks

  6. The Hack Repair Guy
    Member
    Posted 1 year ago #

    True. Customer service and security isn't really their forte. But they do nice super bowl commercials.

  7. racer x
    Member
    Posted 1 year ago #

    Has Godaddy suspended your website or is it blacklisted by Google?

    Do you still have FTP access?

  8. respi22
    Member
    Posted 1 year ago #

    No, it's still up and running through godaddy. I do have FTP access.

    Thanks

  9. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Hi, my website has suffered a couple of hack attacks and now it's saying that is temporarily suspendend.

    Suspension withdrawn? Did you follow the steps for removing hack-related problems as advised by t-p?

    Hack repair guy could you quote me, how much would it cost me to fix this with you?

    Pls email me if you can respi22 @yahoo.com

    Support is provided only through this forum - no support through email, skype, etc. Please do not post email ID.

    Read this: http://codex.wordpress.org/Forum_Welcome

  10. WP Sites - Brad Dalton
    Member
    Posted 1 year ago #

    You should always keep a backup on your local system or in storage.

    I suggest you install the wordfence plugin and the backupwordpress plugin and keep a backup in a safe place

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