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website going down because of plugin (2 posts)

  1. sharenmcarthur@gmail.com
    Member
    Posted 5 months ago #

    Bluehost informed me that my website, storiesfromacottage.com, was going down because of a plugin. They couldn't tell me the exact plugin that was the problem. I asked them to check the error log. They came back with this error:

    Premature end of script headers: edit.php, referer: http://storiesfromacottage.com/wp-admin/revision.php?revision=13

    I was editing and updating a new page called contests when my website went down. Bluehost had no solution to this problem.

    Any help will be greatly appreciated. Here's a link to the site:

    http://storiesfromacottage.com/

  2. esmi
    Forum Moderator
    Posted 5 months ago #

    Try:
    - switching to the default theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder and the wp-config.php & root .htaccess files - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    - running the upgrade manually via wp-admin/upgrade.php

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