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Website error message on header (10 posts)

  1. sash100
    Member
    Posted 1 year ago #

    When I go to my home page. I get this error message

    Page Not Found

    The page you tried to access does not exist on this server. This page may not exist due to the following reasons:
    1.You are the owner of this web site and you have not uploaded (or incorrectly uploaded) your web site. For information on uploading your web site using FTP client software or web design software, click here for FTP Upload Information.

    2.The URL that you have entered in your browser is incorrect. Please re-enter the URL and try again.

    3.The Link that you clicked on incorrectly points to this page. Please contact the owner of this web site to inform them of this situation.

    I have not done anything to my website and it was working fine on 6th Jan but only visited my website today and got this error. My server is hosted on go daddy and when I spoke to them they tried renaming the htacess then I updated plugins and webpress file to a new version but still not worked.

    I have now deactivated all plugins but still does not work.

    Would appreciate any advice as little lost now what to do.

  2. sash100
    Member
    Posted 1 year ago #

    Website address is http://www.business-at.com

  3. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    What happens if you switch themes?

  4. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    This is likely a problem related to GD servers -- there have been several threads on it this past few days. Most recent one:

    http://wordpress.org/support/topic/oops-page-not-found?replies=7

  5. sash100
    Member
    Posted 1 year ago #

    Yes Thanks but have spoken to Go daddy and they have denied it is their problem. It was mentioned on the thread you have sent that Go daddy think is a plugin issue but its not as I have deactivated all plugins. Very annoying

  6. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

  7. sash100
    Member
    Posted 1 year ago #

    With due respect i am not particularly technical and just want someone in simple language to explain the issue and the solution.

    Go daddy mentioned to reinstall the theme but being a novice. Just seems overly complex to me. Other themes seem to work but the website content becomes skewed. I just want it to be back to normal

    One the forums mentioned to find a code and delete it. I tried to find it but could not locate it.

  8. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Unfortunately, there isn't a simple solution for a hacked site. If you can't do the work yourself, you could hire someone to help you:

    http://jobs.wordpress.net/

    If you want to reinstall the theme, change to a default theme, delete yours and then reinstall it. You may then need to redo theme settings/options.

  9. sash100
    Member
    Posted 1 year ago #

    OK-sorry what setting / options would I most likely need to redo since someone else had set up my website for me and now they have disappeared.

    If I got go daddy to reinstall the database to a date when it was functioning properly would this work as well ?

  10. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    No way at all for anyone else to know how anything was set up on your site.

    Yes, if it is a hack and nothing else (i.e. a theme-specific or caused problem) a restore from prior to the hack would likely fix it.

    I'd suggest doing a full back-up now before you do anything -- that way, you'll still have a copy of this version (even if messed up) in case you need it.

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