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website crashed (11 posts)

  1. CampMan
    Member
    Posted 1 year ago #

    I tried a new theme and now all I get is a black screen and I cannot log in to the admin page. It seems every thing is gone. When I go here, http://rlca.org/youthcamp/wp-admin/log nothing is available.

  2. Andrew
    Forum Moderator
    Posted 1 year ago #

    Which new theme?

  3. CampMan
    Member
    Posted 1 year ago #

    I don.t remember the name. I found it from my admin site on get more themes tab

  4. Andrew
    Forum Moderator
    Posted 1 year ago #

    Do you have access to your website's files and folders?

  5. CampMan
    Member
    Posted 1 year ago #

    I have nothing

  6. Andrew
    Forum Moderator
    Posted 1 year ago #

    Ask your hosting providers for your FTP (File Transfer Protocol) credentials. Then use file transfer software like FileZilla to gain access to your website's files.

    You can then delete the new theme's folder name in the /wp-content/themes/ directory.

  7. CampMan
    Member
    Posted 1 year ago #

    I give it a shot. Thanks.

  8. The good news is that static content is working.

    http://rlca.org/youthcamp/readme.html

    That site is running WordPress 3.1.3 which is dated. If you added a new theme that requires newer code (many do) then that would do it.

    Can you remember what the name of the theme you tried was called? If we get the name then we may be able to walk you through using FTP or whatever file management tools your host has provided you with steps to be able to get back in.

    Edit: Not surprisingly Andrew beat me to it. ;)

  9. CampMan
    Member
    Posted 1 year ago #

    I did not right the name of the them down.

  10. Andrew
    Forum Moderator
    Posted 1 year ago #

    Let us know which folders you have in the /wp-content/themes/ directory.

  11. esmi
    Forum Moderator
    Posted 1 year ago #

    What folders do you have inside wp-content/themes?

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