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[resolved] website blank all of a sudden (26 posts)

  1. imaginethatkids
    Member
    Posted 12 months ago #

    Greetings

    I am lost! My website has been working for years. All of a sudden yesterday I was editing it and adding photos and the screen went blank.
    Now i have no wordpress login page its also blank. My website http://www.imaginethatkids.org is now not working at all. Please let me know how to address this situation.

  2. esmi
    Forum Moderator
    Posted 12 months ago #

    Try checking your site's error logs for messages. Your hosts should be able to help you in accessing your site's error logs.

  3. imaginethatkids
    Member
    Posted 12 months ago #

    This is what is said in Google Search

    Imagine That
    http://www.imaginethatkids.org/‎
    A description for this result is not available because of this site's robots.txt – learn more.

  4. esmi
    Forum Moderator
    Posted 12 months ago #

    Did you try checking your site's error logs for messages?

  5. imaginethatkids
    Member
    Posted 12 months ago #

    my site does not come up at all anymore. As if it never existed.

  6. esmi
    Forum Moderator
    Posted 12 months ago #

    For the third (and final) time, try checking your site's error logs for messages. Your hosts should be able to help you in accessing your site's error logs.

  7. imaginethatkids
    Member
    Posted 12 months ago #

    I am the host and I am saying I can not access anything. No errors the wordpress login page is also blank.
    Can you go further into where I might find these errors?

  8. esmi
    Forum Moderator
    Posted 12 months ago #

    So this is your own server? In that case, you will have full access to the server's logs. Try checking them.

  9. imaginethatkids
    Member
    Posted 12 months ago #

    even if I try to go to http://www.imaginethatkids.org/wp-login.php to login to wordpress account it is blank. Click link

  10. imaginethatkids
    Member
    Posted 12 months ago #

    Im confused can anyone else help?

  11. esmi
    Forum Moderator
    Posted 12 months ago #

    The server logs have nothing to do with WordPress. They are available on all web servers.

  12. WPyogi
    Volunteer Moderator
    Posted 12 months ago #

    esmi's advice is top-notch - try checking your server error logs.

  13. imaginethatkids
    Member
    Posted 12 months ago #

    And where do I find these???????

  14. esmi
    Forum Moderator
    Posted 12 months ago #

    As I said 12 posts back, your hosts should be able to help you in accessing your site's error logs. Try asking them.

  15. imaginethatkids
    Member
    Posted 12 months ago #

    How about you just do not reply anymore and let someone more friendly try and help me.

    Thanks for ...... saying the same unexplainable thing

  16. esmi
    Forum Moderator
    Posted 12 months ago #

    Have you contacted your hosts yet? I'm not sure what you think you should do otherwise. There is no magic bullet in these situations. Just some basic troubleshooting. Do you want to locate and, hopefully, fix the problem on your site? If "yes", then please help us to help you and carry out the steps that we suggest.

  17. imaginethatkids
    Member
    Posted 12 months ago #

    I am trying but your smart comments are not helping.

  18. esmi
    Forum Moderator
    Posted 12 months ago #

    Have you contacted your hosts yet and asked how to access your error logs?

  19. imaginethatkids
    Member
    Posted 12 months ago #

    Who is the host besides me and wordpress.org
    Am I misunderstanding the definition of host?

  20. esmi
    Forum Moderator
    Posted 12 months ago #

    wordpress.org distributes and documents the WordPress application but has no connection with any site running that software. And it does not does not host any other sites. You are paying someone to host your WordPress site for you. You need to contact this company and ask them how to access your site's error logs.

  21. imaginethatkids
    Member
    Posted 12 months ago #

    So would that be like Godaddy.com?

  22. esmi
    Forum Moderator
    Posted 12 months ago #

    Yes! :-)

  23. imaginethatkids
    Member
    Posted 12 months ago #

    Ok I will contact Go Daddy and what am I asking them. What errors are coming up on there end?

  24. esmi
    Forum Moderator
    Posted 12 months ago #

    No. Say that you need to access your site's error logs and you need help to do that.

  25. imaginethatkids
    Member
    Posted 12 months ago #

    Thank you... They fixed it.
    A plugin thru WordPress messed up the site.. They removed it and now my site is working.
    Thank you for your guidance.

  26. imaginethatkids
    Member
    Posted 12 months ago #

    resloved

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