Support » Plugin: Watu Quiz » Watu pro overloading site

  • Resolved npg1

    (@npg1)


    Hi

    I emailed this to your support address but had no response. We recently purchased your Watu Pro plugin for use on a site that we launched this afternoon but unfortunately the plugin is causing the site to slow down to the point where it takes over 30 seconds for a page to load.

    If we disable the Watu Pro plugin the site responds very quickly, and then when we turn it back on the delay returns instantly. So it looks like it is the plugin causing this. Do you have any suggestions as to what the cause might be? Have you seen similar issues on other websites?

    Some assistance would be much appreciated as we spent the money on the pro version and it is rendering the site unusable.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bob

    (@prasunsen)

    We reply all support inquiries. I’m sorry if somehow your request was missed, please re-send it. We are not allowed to provide pro support here.
    If we can’t help with your issue, we’ll send your money back.

    Thread Starter npg1

    (@npg1)

    Ok sent. Thanks.

    Plugin Author Bob

    (@prasunsen)

    To which email did you sent? We have still not received anything.

    Plugin Author Bob

    (@prasunsen)

    OK, saw it. It’s in spam. Gmail sais that lots of messages from your domain are spam that’s why it’s there. I’ll continue discussion on email.

Viewing 4 replies - 1 through 4 (of 4 total)
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