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Was hacked, now many errors (6 posts)

  1. csc111
    Member
    Posted 10 months ago #

    My database was just set up by my webmaster after being hacked, but your comments are getting errors messages. Can you help?

    Also, is WordPress.org also help with Jetpack? If so, my subscribers have not carried over. ALSO, where do I find my unique visitors thru Jetpack? I've tried and tried but only see stats.

    Please answer ASAP if possible. This has been a very upsetting time after being thoroughly hacked.

    Thank you.

  2. esmi
    Forum Moderator
    Posted 10 months ago #

  3. csc111
    Member
    Posted 10 months ago #

    Thank you for all of those links, Esmi! I sincerely appreciate it.

    My question is, people are leaving comments on my blog. They get error messages, but they still come through to me. How can that be fixed?

    Also, I don't understand how or where to find information about my stats, ie, unique visitors, with Jetpack. Can you explain that? I've look thru other forums and videos, but they were all unhelpful. I just need a simple and basic explanation. (I used Google Analytics before, which was easy for me...)

    Thanks again!

  4. esmi
    Forum Moderator
    Posted 10 months ago #

    How can that be fixed?

    Can you replicate the problem using the default Twenty Thirteen theme with all plugins deactivated?

    I don't understand how or where to find information about my stats, ie, unique visitors, with Jetpack

    Have you reviewed http://wordpress.org/plugins/jetpack/faq/ or asked in http://wordpress.org/support/plugin/jetpack

  5. csc111
    Member
    Posted 10 months ago #

    All of my plugins were deactivated by my webmaster, then added back one plugin at a time.

    I did review that article (thank you for that) but I still don't see where "unique visitors" is listed. You can see where people found you, what word(s) were searched and how many people checked your post. But I don't see where I can see my unique visitors, bounce rate, etc.

    I asked yesterday on Jetpack but no one answered me!

    I thank you for sticking with me, esmi.

  6. csc111
    Member
    Posted 10 months ago #

    Sorry, esmi. I thought it was separate - Jetpack and WordPress.org. Now I understand.

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