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[resolved] W3 Total Cache Error msg. (7 posts)

  1. sunflowerhw
    Member
    Posted 2 years ago #

    Site was hacked this past weekend. Go Daddy helped me at least get the 1st page of the site.

    This is the error message I'm getting. Can't get into my Dashboard.

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/content/67/7632367/html/wp-content/advanced-cache.php.

    Any assistance is appreciated

  2. sunflowerhw
    Member
    Posted 2 years ago #

  3. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    It seems still your site is almost empty. Do you have a backup of your site?

  4. sunflowerhw
    Member
    Posted 2 years ago #

    I do not have a backup on my computer but my host Go Daddy does.

  5. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    You may contact your host for support in this matter so that you can get the back up of your site. If you go for a complete reinstall of WordPress, and restore your site from a backup of your site before you were hacked, you can get a clean restore of your site.

    You may also need to follow the instructions here: http://codex.wordpress.org/FAQ_My_site_was_hacked

  6. sunflowerhw
    Member
    Posted 2 years ago #

    Go Daddy was able to help restore the site and help me log in as administator. I add a website scanner for protection. Don't want to get hacked again. As I opened my site had 48 spam messages!!! Hackers get a life.

  7. Krishna
    Volunteer Moderator
    Posted 2 years ago #

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