W3 Total Cache Error: Files and directories could not be automatically created

  • fetenflo

    (@fetenflo)


    9 years, 8 months ago

    I couldn’t find a solution on this problem yet. Eventhough it’s almost one year old, it still appears. Hopefully someone could help!

    Full text of error reads:

    FTP credentials don’t allow to write to file /home/xxxxx/public_html/.htaccess
    W3 Total Cache Error: Files and directories could not be automatically created to complete the installation.
    Please execute commands manually [button: view required changes]
    or use FTP form to allow W3 Total Cache make it automatically. [button: update via FTP]

    Anyone?

    https://wordpress.org/plugins/w3-total-cache/

Viewing 4 replies - 1 through 4 (of 4 total)
  • bizpower

    (@bizpower)

    9 years, 8 months ago

    I’m having the same problem and I’ve used w3 for years. Now it gives me this error when I updated my site. I uninstalled all plugins and reinstalled them. Now it’s broken. great

    bizpower

    (@bizpower)

    9 years, 8 months ago

    fetenflo this may help you.
    I got it to work by doing the following:
    1. I deactivated, deleted files, and deleted w3 total cache.
    2. I logged into my host control panel and went to the file directory.
    3. I found the wp content folder and highlighted it. Then selected permissions and set them to 777.
    4. I found the wp content/uploads folder and did the same.
    5. my error said it was having a problem deleting the config file inside wp content, so I selected that and set it to 777.
    6. then I reinstalled and activated the plugin. It worked fine.
    I set the permissions on those files back to 755.
    The plugin still works.

    bizpower

    (@bizpower)

    9 years, 8 months ago

    For you, I would also set permissions to 777 for your htaccess file until you finish installing w3

    cvc1968

    (@cvc1968)

    8 years, 11 months ago

    Sadly, this solutions didn’t work for me. I’ve detailed my tests and attempts at troubleshooting this at the following thread:

    https://wordpress.org/support/topic/ftp-credentials-dont-allow-to-write-to-file-htaccess-4?replies=5#post-6994938

Viewing 4 replies - 1 through 4 (of 4 total)
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