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W3 total cache error (3 posts)

  1. ban_nanas
    Member
    Posted 2 years ago #

    After updated a plugin on from my dashboard I receive this error
    'W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /hermes/bosweb/web003/b36/nf.anna-ho/public_html/anna-ho.com/wp-content/advanced-cache.php.'

    I can cannot access my dashboard anymore, and I have no clue how to delete this plugin now. Help me pls.

  2. SNSD Photo
    Member
    Posted 2 years ago #

    in /public_html/wp-content you will find files:

      advanced-cache.php
      db.php
      object-cache.php
      w3-total-cache-config.php

    delete all of them, also W3 Total Cache folder on /public_html/wp-content/plugins

    remove all text inside .htaccess
    and add

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress

    re-install your w3 total cache and dont forget to setting it.

    note: some times you need to update w3 total cache from fresh installation

  3. ban_nanas
    Member
    Posted 2 years ago #

    i dont know how to access into /public_html/wp-content

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