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W3 Total Cache
W3 Total Cache breaks my website when disabled (3 posts)

  1. michaelw1
    Member
    Posted 3 years ago #

    Hi,

    I want to be able to disable this plugin but when I do it ruins my website by everything not looking at all how it should.

    For example all the images are just lined up down the page with writing and various errors.

    Do I need to delete this plugin all together with all the files that come with it off of my file manager on my hosting account?

    Many thanks in advance.

  2. Craig Chamberlin
    Member
    Posted 3 years ago #

    I would start by disabling the features one at a time before disabling the entire plugin.

    Put the plugin in Preview Mode under General Settings and disable features one at a time, previewing your pages after each feature is disabled to make sure you retain functionality.

    If you find the section of the plugin that causes your website to "break", come back here and give more information.

    Otherwise, if you make it to the bottom of the list and have disabled all of the features with your website still functioning, deploy the updates - double check your website and leave it be.

    You can then try to deactivate the plugin and see if it still breaks your website.

    If it does, technically the plugin isn't running at all anyway, so you can keep it activated. But at this point you'll have much more information for troubleshooters to go on.

  3. Frederick Townes
    Member
    Plugin Author

    Posted 2 years ago #

    I wonder what the errors are in the error log. Feel free to submit a bug submission form from the support tab of the plugin.

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