Support » Themes and Templates » Vizio Theme is not installing

  • Resolved Melrivago

    (@melrivago)


    I deleted and re-install WordPress. Went to my purchases and when trying to download Vizio again it’s not installing. Doesn’t download a zip file and also cannot find it in dashboard. How can I solve this?

    I contacted Vizio creators and they told me is a WordPress issue.

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  • Went to my purchases and when trying to download Vizio again it’s not installing.

    Went to your purchases where you bought the Vizio theme?

    Doesn’t download a zip file and also cannot find it in dashboard. How can I solve this?

    That’s something you will need to take up with support at wherever you purchased the theme. WordPress won’t download a commercial theme directly from the dashboard for you.

    Sign in with your account where you purchased the theme. Re-download the theme to your desktop. Install the theme manually.

    I contacted Vizio creators and they told me is a WordPress issue.

    Re-downloading a commercial theme from the original point of purchase is definitely not a WordPress related issue.

    I followed the instructions of Mojothemes and Splashing Pixels the creators of Vizio to download the newer version which is 1.04 from Mojotheme site.

    I tried to upload the theme manually from desktop to my WordPress site – http://www.onlinecelebrations.co.uk and it has failed on over 10 attempts. Why won’t it upload as vizio zip format?

    It is not the 1.04 version. Where can I find this on WordPress without paying for it again and safely upload the version to the site please?

    Thanks

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    WordPress.org doesn’t distribute commercial software. If you can’t find it on WordPress.org, then it probably isn’t on WordPress.org.

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