Went to my purchases and when trying to download Vizio again it’s not installing.
Went to your purchases where you bought the Vizio theme?
Doesn’t download a zip file and also cannot find it in dashboard. How can I solve this?
That’s something you will need to take up with support at wherever you purchased the theme. WordPress won’t download a commercial theme directly from the dashboard for you.
Sign in with your account where you purchased the theme. Re-download the theme to your desktop. Install the theme manually.
I contacted Vizio creators and they told me is a WordPress issue.
Re-downloading a commercial theme from the original point of purchase is definitely not a WordPress related issue.
I followed the instructions of Mojothemes and Splashing Pixels the creators of Vizio to download the newer version which is 1.04 from Mojotheme site.
I tried to upload the theme manually from desktop to my WordPress site – http://www.onlinecelebrations.co.uk and it has failed on over 10 attempts. Why won’t it upload as vizio zip format?
It is not the 1.04 version. Where can I find this on WordPress without paying for it again and safely upload the version to the site please?
Thanks
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
WordPress.org doesn’t distribute commercial software. If you can’t find it on WordPress.org, then it probably isn’t on WordPress.org.