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[closed] Visual Editor Not Working After 3.3 Upgrade (122 posts)

  1. lewatson
    Member
    Posted 2 years ago #

    My visual editor tab is not working on two WP installations. I can see the Visual and HTML tabs but only the HTML tab / pane is active. I can't switch to the Visual tab.

    The first time I tried to edit a post the editor was on the Visual tab but the pane was blank except for some red underlines for misspelled words. I switched to the HTML tab to see what was happening and now I can't get back to Visual tab.

    I've deactivated all plugins and switched to the twentyeleven theme, with no plugins activated. No difference.

    Not sure what else to do. Suggestions?

  2. kitllc
    Member
    Posted 2 years ago #

    My I join your thread? I am having the same issue.

  3. lewatson
    Member
    Posted 2 years ago #

    I don't have any buttons in the HTML pane at all.

  4. kitllc
    Member
    Posted 2 years ago #

    Same issue. The txt is in the window for me but it is all white. If I highlight the field I can see the HTML where the editor should be. The HTML Tab is grayed out and the Visual is there, but none of them do anything.

  5. Make sure you've read the entire Master List post and the New Features in 3.3 Post.

    Go to your own install's about page - http://domain.com/wp-admin/about.php - to see what's new.

    And then make sure you've tried...

    - flushing any caching plugins you might be running, as well as server and/or browser caches.

    - deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can't get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old

    - switching to the Twenty Eleven theme to rule out any theme-specific problems. If you can't log in to change themes, you can remove the theme folders via FTP so the only one is twentyeleven. That will force your site to use it.

    - manually upgrading. When all else fails, download a fresh copy of the latest.zip file of 3.3 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first!

  6. lewatson
    Member
    Posted 2 years ago #

    I was able to get me visual editor back with the following:

    1) Switch theme to Twenty Eleven
    2) Edit a post (displays as white pane with red underlines)
    3) Clear cache (press F5)

    Visual editor, tabs and buttons returned at this point in edit post mode.

    4) Switch back to original theme.
    5) Edit post. (all returns to normal, do the happy dance!)

    I did not have to deactivate the plugins for this to work.

  7. kitllc
    Member
    Posted 2 years ago #

    @Ipstenu, I have followed all the steps to included a manual reinstall. I still have the same issue. I switched to the Twenty-Eleven theme, edit a post, clear cahce, and still the same, no Visual editor.

    I even removed the one Google Chrome plug-in I had that was reported as giving issues.

    Any other suggestions sir?

    Thank you very much for your assistance.

    Jim

  8. robthecomputerguy
    Member
    Posted 2 years ago #

    @kitllc Do you have IE9? If so, try compatibility mode.

  9. kitllc
    Member
    Posted 2 years ago #

    @robthecomputerguy I followed the advice of another thread and installed "Use Google Libraries" plug-in. Problem was then solved.

    Thank you for your assistance.

    Jim

  10. ReneODeay
    Member
    Posted 2 years ago #

    the 'use Google Libraries' plugin restored the visual editor. but lightboxes still not working.

    so thanks for that hint.

  11. karl1234
    Member
    Posted 2 years ago #

    Add me to the list of people who's editor when crazy after upgrading to 3.3. It seemed to work for like a day than then it started getting worse and worse. I can't see the visual tab and I have having other problems with both Posts and Pages.

    I tried changing themes, I tried disabling all the plug-in but still no visual tab.

    On my current theme is zee_corporate, the box to enter text comes out gray when it should be white. I tried Twenty-Ten and the text box is white but still no tab for visual.

  12. kmessinger
    Volunteer Moderator
    Posted 2 years ago #

    Have you tried what worked for others above? Also, http://wordpress.org/support/topic/troubleshooting-wordpress-33-master-list?replies=5 especially the part about javascript.

  13. Don
    Member
    Posted 2 years ago #

    YIKES, I actually had the developer of my plugin (phpBay) look into this on my WP admin side and server side and he came back with:

    "I'm sorry, I couldn't resolve this issue."

    He also updated to the latest version (something in the WP sticky recommended) but still it didn't solve my problem.

    For now I have to cut and paste the code in each page or go back to the older version. Go figure.

  14. avinews
    Member
    Posted 2 years ago #

    I have the problem in IE but not in Chrome...

    did install the 'Use Google Libary' but before I tried Chrome on this..

  15. karl1234
    Member
    Posted 2 years ago #

    Ok,

    I have tried everything I can find on the fixes. I have done the manual install. Run the Hotfix 0.7.

    I have multiple administrators, but only the admin seems to work mostly correctly. If I login with admin, I see light blue dashboard buttons and I get the visual and html tabs when editing a page. If I login as a different administrator then I see gray dashboard buttons and lot of problems including not having the visual tab.

    I'm new to WordPress and kind of at a loss as to what to do.

  16. karl1234
    Member
    Posted 2 years ago #

    Things seem to have gotten slightly better but not totally fixed with Hotfix 0.8 which I just installed.

    Now when I login as an administrator on an ID other than Admin, the text boxes are white (where they were gray before). But there is still no "visual" tab when editing a page or a post.

    Before when I was editing comments even in admin with Akismet running, I would get a popup bar across the screen which blocked the top lines of the text. Hotfix 0.8 seems to have fixed this.

    Other than looking forward to hotfix 0.9, is there anything else I should do?

  17. psmits
    Member
    Posted 2 years ago #

    I'm having the same issue after upgrading to ver3.3 (upgrading both code and database). After switching from the Visual tab within the post editor to the HTML tab, I can no longer switch back to the visual tab.

    I'll try the above recommendations and let you all know if I find anything that works.

  18. jk2k5
    Member
    Posted 2 years ago #

    I'm having the same problem. I don't have any caching plugins. I tried flushing, I deactivated the plugins I do have, I switched to Twenty Eleven, and I tried two different browsers (Firefox and Safari). No joy.
    Any other suggestions?

  19. powerteamnet
    Member
    Posted 2 years ago #

    This one worked for me ...THANKS @robthecomputerguy AND member kitllc

    "the 'use Google Libraries' plugin restored the visual editor" THANKS @robthecomputerguy

  20. psmits
    Member
    Posted 2 years ago #

    I was able to fix the problem by using the following recommendations mentioned above:

    1. Install "use Google Libraries" plugin.
    2. Activate "Twenty Eleven" Theme.
    3. Clear browser cache.
    4. try the tabs, and everything worked.
    5. Switch back to my usual theme, everything still worked!

    I hope this helps.

  21. pduan
    Member
    Posted 2 years ago #

    @psmits

    YESSSS! That process worked for me.

  22. Kunsang
    Member
    Posted 2 years ago #

    Thanks! Worked for me too.

  23. jk2k5
    Member
    Posted 2 years ago #

    Me three!

    Thanks!

  24. davidbick01
    Member
    Posted 2 years ago #

    Doesn't work for me using Safari. As I mentioned in another thread, I can toggle between visual and html using Firefox.
    Under Safari I now have a completely blank page for visual, and it won't toggle to html.

  25. David, let's keep that in your other thread please : http://wordpress.org/support/topic/visualhtml-toggle-no-longer-works-in-33?replies=15

    It's extra work to answer the same person in multiple places.

    This was resolved for the OP, so I'm flagging it resolved.

  26. starrynightastro
    Member
    Posted 2 years ago #

    FYI--If you are using the Jetpack plug-in, upgrade to the latest version. Worked for me.

  27. rmfinn
    Member
    Posted 2 years ago #

    How is this resolved? I don't see an solution here. Anyway, I tried all of the above with the Google plug-in and of course it didn't work for me.

    However, when I log in to Safari and try editing from there my visual editor tab is fully functional and present, but not in Firefox.

    What gives?

  28. howelljs
    Member
    Posted 2 years ago #

    I resolved this after my upgrade from wordpress 3.0 to 3.3

    1. Clicked on Plugins

    2. Clicked on Add New

    3. Entered the term Use Google Libraries then click on Search

    4. It was the first one in the list, click Install Now

    5. Entered my server information as required

    6. After installation, clicked Active Plugin

    7. Went to edit a post and still not working, so pressed F5

    Now looks like everything is working ok!!!

  29. Mike Key
    Member
    Posted 2 years ago #

    I wish they would stop marking these RESOLVED, the issue is not resolved. I've done clean installs and the Visual editor still fails every time with brand new installations, no plugins and default theme.

    STILL FAILS.

  30. Russell G.
    Member
    Posted 2 years ago #

    I agree, definitely not resolved. Just did the automatic upgrade to 3.3 using the "WordPress Automatic Upgrade" plugin, and the Visual tab on a post showed no post content and no toolbar.

    After installing the "Use Google Libraries" plugin (see howelljs's post above) it's all working again, but the problem comes back when the plugin is deactivated.

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