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[resolved] Visual Editor Inaccessible (3 posts)

  1. makijane
    Member
    Posted 2 years ago #

    Hello, I can't seem to get my visual editor to work at all, the tab is grayed out completely. I've checked my settings and user preferences--and it is definitely saved as enabled. I tried switching my theme back to default and turning off all plugins to no avail either. I'm using the latest version of Safari, but have also tried Firefox to make sure it wasn't a browser issue. I cleared my cache and even replaced every wordpress file I could find that even mentioned TinyMCE from a freshly unzipped install and that didn't fix it either.

    Since all the solutions I've been able to find seem to fit in one of the above categories, I would be greatly appreciative if anyone could point me in the right direction. Thanks!

  2. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    Have you tried:

    - resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

    - increasing your available memory?

  3. makijane
    Member
    Posted 2 years ago #

    Thank you for your suggestions. I was able to get the Visual Editor back by going to Tools -> Upgrade -> Re-Install and then clearing my browser cache. Apparently I must have missed something in my manual re-install, and I'm still not quite sure what happened in the first place. I appreciate the help though!

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