WordPress.org

Ready to get started?Download WordPress

Forums

Vigilance Options Not Working (5 posts)

  1. Thankfully Thrifty
    Member
    Posted 3 years ago #

    My Vigilance Options are no longer working. When I click on Navigation Screen, etc nothing drops down. I have tried logging out and back in. This has been going on for a few weeks. Then with the recent update of Vigilance (it took me awhile to update), it completely deleted my customization, and now I can't access them to change them back! Help please!

  2. Chip Bennett
    Theme Review Admin
    Posted 3 years ago #

    This Theme appears not to have been updated for almost a year. The developer offers premium support; have you contacted him?

  3. Thankfully Thrifty
    Member
    Posted 3 years ago #

    Thanks Chip! So I'm new to this... how do I contact him? I've seen that there's a pro site for $48, but shouldn't I be able to contact the developer about an issue like this free? It seems like members of the pro that pay do so to extra help. Thanks for any help!

  4. Chip Bennett
    Theme Review Admin
    Posted 3 years ago #

    I would start by trying to contact the developer through the developer's web site. I'm not sure whether the developer will offer free support or not.

    The problem is, as a matter of principle, most people here in the wordpress.org support forums don't offer (free) support for Themes for which the developer either charges for the Theme, or for Theme support.

  5. Thankfully Thrifty
    Member
    Posted 3 years ago #

    Oh I see! I didn't realize that. Well it might be worth looking into paying then. Thanks for the help!

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags