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[resolved] Video Album not compatible,,, i can`t upload video file (9 posts)

  1. Deepansrec
    Member
    Posted 1 year ago #

    Hi Author,

    only image is compatible , no video or audio files added to this album plugin,, can you clarifiy

    Thanks,
    [ Signature moderated. ]
    http://wordpress.org/extend/plugins/buddypress-media/

  2. Saurabh Shukla
    Member
    Plugin Contributor

    Posted 1 year ago #

    Hi,

    Could it be due to the file formats?
    Due to the nature of internet, we only support mp3 and mp4, by default.

    Regards.

  3. Deepansrec
    Member
    Posted 1 year ago #

    Thanks for ypur reply,
    Iam used this plugin in Localhost only, but i can`t uploaded Video MP4 to Album

    [ Signature moderated. ]

  4. Saurabh Shukla
    Member
    Plugin Contributor

    Posted 1 year ago #

    If you try uploading it into a regular post, do you still face issues? Because most of the times, this happens because of the file size limit.

  5. Saurabh Shukla
    Member
    Plugin Contributor

    Posted 1 year ago #

    Hi,

    Could you share the error log? So, we could pin point this issue.

    Regards.

  6. Saurabh Shukla
    Member
    Plugin Contributor

    Posted 1 year ago #

    No updates and we've released updates since. Assuming this is resolved.

  7. jkmills78
    Member
    Posted 1 year ago #

    I am experiencing the exact same issue and I would be glad to share my error log. Where is the log located that you need?

  8. jkmills78
    Member
    Posted 1 year ago #

    Actually, I just discovered what is going on, if anyone else stumble across this post. My current setup is WordPress 3.5.1 running in multi-site mode. I have Buddypress 1.7 running with a self-built theme. I discovered that by going to the Media Upload area, I couldn't upload this file either. However, by going to this area, I did get an error that I could work from (I would like to suggest in future releases of this plugin, that you include some error feedback as I can see how the lack of this could be frustrating for my end-users.

    The error that I received said that the file type was not supported (it was an MP4). When I went into Network Admin Dashboard > Settings > Network Settings I discovered that MP4 was not in the list of allowed MIME types. Once I added MP4 to the list, I was able to upload videos. Hope this helps others who are stuck in this situation.

  9. Deepansrec
    Member
    Posted 1 year ago #

    Saurabh Shukla, when i upload mp4 video , only functioning in chrome browser, its not uploading in firefox

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